Santa Fe, TX *****

409-***-****

adnz82@r.postjobfree.com

EDUCATION AND

TRAINING

Phlebotomy For Healthcare

Providers Seminar

Fastrac Job Training Center,

Galveston, TX

June 2021

Certification

Phlebotomy

Alvin Community College, Alvin,

TX

November 2000

Certified Nursing Aid

Certified Nursing Assistant

Galveston College, Galveston, TX

May 1999

SUMMARY

Recently graduated phlebotomist eager to contribute developed knowledge in the phlebotomist role. Skilled in management and customer service in retail settings. Adaptable and driven with a strong work ethic and ability to thrive in team-based or individually motivated settings. SKILLS

EXPERIENCE

MERCHANDISER

Driveline Retail Services Houston, TX March 2020 - July 2020 MANAGEMENT TRAINEE

Stripes Convenience Store Houston, TX August 2015 - July 2016 STORE MANAGER

Dollar General Store Dickinson, TX July 2012 - July 2015 STORE MANAGER

Family Dollar Houston, TX August 2008 - June 2012 BRIDGETTE SILVAS

• Friendly and outgoing

• Customer relations

• Courteous demeanor

• Adaptive team player

• Office equipment proficiency

• Data entry

• Maximized potential for sales cycle success through effective promotion and product-display placement.

• Assumed responsibilities of store manager during supervisor's absence.

• Resolved customer issues efficiently to build loyalty.

• Assisted with administrative tasks to better understand industry processes.

• Generated repeat business by responding to customer concerns with friendly and knowledgeable service.

• Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.

• Delivered excellent customer service.

• Coached and empowered employees

• Improved store status by implementing process improvements and identifying performance gaps for corrective action. BS

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