Profile

I have nine years working with the public. Providing outstanding customer service. In

addition, I have over seven years of experience towards sales and retail. Furthermore, I have over ten years of marital arts experience, including three of those years being an instructor for children and adults ages five and older. Experience

Area Banker, Citibank, 10/02/2015 - Present

As an Area Banker for Citibank, work focuses on giving our clients our undivided attention. Offering services to the clients, that will possibly make their finances a lot easier to manage and to maintain. In addition, I manage accounts holding balances from fifty thousand to two hundred thousand dollars. Furthermore, I have operational duties to complete before the end of each day. Those duties include the approbation of wire transfers, cashier check signatures and check processing. All in all, as the Area Banker for Citibank and being a part of the team for thirteen different branches across south Miami, my role holds a critical piece in how our branches function.

Retail Associate, Toys ‘R’ Us, 09/14/2014 - 08/22/2015 As a retail associate for Toys ‘R’ Us, my main goal was to give the best customer service to our shoppers. On a daily basis, I would assist shoppers with anything they needed. I would also answer order calls and process orders online for our shoppers. In addition, I would be in charge unloading the shipping trucks on Saturday mornings. Furthermore, restocking and cleaning at the end of the day had to be done by the end of the day.

Karate Instructor, Miami Fight 360, 01/18/2011 - 08/12/2014 As a Karate Instructor, I would teach three, one hour Karate classes after three o’clock pm. The classes included teaching the basic kata’s in Kenpo karate to the beginners, along with teaching the intermediate students the far more difficult kata’s. Preparing each and every student for their belt exhibition at the end of the year. In addition, I would work the after school programs and summer camp programs. These programs required me to tutor my students in math, reading and writing. Additionally, I would pick up the students from school and drop them off at home if their families needed the service.

305-***-****

kleberoliveirajr5@gmail.c

om

3360 NW 18th Street

Miami, Florida 33125

KLEBER C. OLIVEIRA JR.

Education

Keiser University, 11/19/2020

Miami Dade College, 08/08/2014 - 10/16/2017

Currently finishing my AA in Criminal Justice. My current GPA is standing at 3.4 Coral Gables Senior High School, 08/16/2009 - 06/21/2013 Graduated from high school with a 3.2 GPA.

Skills

• Open mindedness

• Assertiveness

• Maturity

• Ability to handle any form of responsibility

• Able to remain calm in challenging situations

• Good interpersonal skills

• Good communication skills

• Active listening

• Customer service

• Leadership

• Problem-solving

• Management skills

• Numeracy

• Detail Oriented

• Organization

• Trilingual (I can speak, read and write fluently, in English, Spanish and Portuguese.)

References

Axel Amir Rosario

• Manager at Toys ‘R’ Us

• 786-***-****

• Years known: 6 years

Officer Jonathan Rodriguez

• Pembroke Pines police officer

• 305-***-****

• Years known: 15 years

Juan Daniel Aristizabal

• Team Member at Toys ‘R’ Us

• 786-***-****

• Years known: 6 years