Computer Technician Information Security

Valeriya Yotas

**** ******* ****., *********, ** 45014, 513-***-****,

******@*******.***

OBJECTIVE

To obtain a rewarding position in the field of IT or Business and coordinate with a team of highly experienced professionals for my personal as well as corporate growth.

EDUCATION

Northern Kentucky University: Highland Heights, KY Jan 2009 – May 2011

Bachelor of Science in Business Informatics (Formerly Management Information Systems)

Minor in Business Administration

GPA: 3.75/4.00

College of Agriculture: Plovdiv, Bulgaria Oct 2005 – May 2008

Major in Management of Economy

Acknowledged period of study: 3 years/6 semesters

EXPERIENCE

Symmes tavern, Fairfield, Ohio Jan 2012 – Present

Manager

Use computer software to monitor inventory, sales, track staff schedules and payroll

Resolve customer complaints

Arrange for maintenance and repair of equipment and other services

Schedule work hours for stuff. Guide, direct and train staff.

Make decisions and solve problems concerning staff, customers, sales and promotions

Symmes tavern, Fairfield, Ohio May 2010 – Dec 2011

Internship

Use computer software to monitor inventory, sales, track staff schedules and payroll

Resolve customer complaints

Arrange for maintenance and repair of equipment and other services

Schedule work hours for stuff. Guide, direct and train staff.

Organize, plane and prioritize. Implementing ideas and products

Make decisions and solve problems concerning staff, customers, sales and promotions

Plan marketing, advertising and any special functions

Work to improve performance and maximize profitability

Process and analyze information when scheduling and budgeting

Walgreens, Mount Healthy, Ohio May 2009 – Oct 2009

Internship

Involved in the training of new associates

Ensured efficient service delivery for customers

Worked in high volume store responsible for large amounts of cash

Assisted customers with all levels of service from point of sale

VATO90, Computer game and net club, Veliko Tarnovo, Bulgaria Jan 2004 – Dec 2008

Computer Technician

Assisted the technicians with the installation of software, modems and drives.

Tested software and computer equipment prior to ’go live’.

Provided technical telephone support to correct software and hardware problems.

Assisted with the repair of computer systems

Maintaining of client documentation.

Performed upgrades on existing computer systems

Responsible for loading new software and systems on existing equipment.

Tested systems to ensure the elimination of bugs or viruses.

SKILLS

Database Systems, Systems Programming, MS Visual Studio (VB.Net) SQL, Computer Networks, Windows, MS Office, Advance Excel (Qualitative Analysis), Word, Access, PowerPoint, Internet Explorer, Microsoft Project.

Relevant courses include Structured Analysis and Design, Strategic Information Systems Management, Management Information Systems, Information Systems Methodologies, Advanced Business Programming, IT Project Management, Quantitative Analysis with Excel, Principles of Information Security, Database Management Systems, Introduction of Networking and Data Communication, Introduction of Web Development, Financial Accounting, Managerial Accounting, Finance, Marketing, Management, Organizational Behavior, Business Law, Statistics for Business Applications I & II, International Context for Business, Business Policy,

Non-Technical Skills:

Communication skills

Team player

Excellent analytical and presentation skills

Accuracy and loyalty

Quick adaptation to different working environments

Excellent organizational and task management skills, excellent in meeting deadlines

Quick learning

I have had much teamwork experience throughout my education. These team projects have enhanced my critical thinking and problem solving skills as well as exceptional teamwork and leadership skills.

AWARDS AND HONORS

Dean`s List of the College of Informatics – 2009, 2010, 2011

Scholarship for outstanding grades - 2006, 2007, 2008, 2009, 2010, 2011

PMI Scholar Program with project plan certificate - PMI SW Ohio Chapter in 2009

PERSONAL

Interests include computers, sports, reading, and travel

Fluent in spoken and written Bulgarian and English

Reading and speaking knowledge of Russian and Greek

Contact this candidate