Shagufta

Tabassum

Content Writer

Contact

Address

Lucknow, Uttar Pradesh,

YALL 7)

a redatS

074********

E-mail

adnykz@r.postjobfree.com

RI

Screenwriting

Opinion writing

Copywriting and editing

Creating content

Rewriting abilities

(@roya (Tal PL ac—le)olant-ial

Q

Versatile Content Writer proficient in researching, writing and editing

diverse content. Works with minimal input to produce engaging,

authoritative and error-free work. Autonomous yet communicative with

Number-year history of superior performance in remote environments.

Hardworking and passionate jobseeker with strong organizational skills

eager to secure entry-level Job Title position in Type environment.

Ready to help team achieve company goals.

Friendly student available for weekend, evening and holiday shifts.

Considered hardworking, punctual and driven.

Reliable employee seeking Job Title position. Offering excellent

communication and good judgment.

Committed Job Title experienced in medicine and specialty patient

care in cardiology. Conducted tests on patients, including EKGs to

ascertain diseases, conditions and complications in relation to

cardiovascular system.

Work History

2017-02 -

2019-11

Content Writing

Freelancer- Masterclass, Lucknow, Uftar Pradesh

* Maintained customer satisfaction with forward-

thinking strategies focused on addressing customer

needs and resolving concerns.

Developed community reputation through

commitment to customer satisfaction and strong

client relationships.

Provided information regarding charge accounts

and loyalty programs.

Communicated with vendors regarding backorder

availability, future inventory and special orders.

Regularly exceeded daily sales and product add-on

quotas.

Assisted customers with setting appointments,

special order requests, and arranging merchandise

pick-up.

Answered constant flow of customer calls with

minimal wait times.

Provided primary customer support to internal and

external customers.

Answered customer telephone calls promptly to

avoid on-hold wait times.

Evaluated account and service histories to identify

trends, using data to mitigate future issues.

Helped large volume of customers every day with

positive attitude and focus on customer satisfaction.

Maintained accurate and current customer

account data with manual forms processing and

digital information updates.

Improved operational efficiencies while managing

customers requests, store inventory, transactions,

new purchase orders and pricing needs.

Improved customer satisfaction ratings by

addressing issues and fostering timely resolution.

Education

Lib: Law

Lucknow University - Lucknow

2017-06 -

2019-03

Contact this candidate