BRENT JEFFERSON
PROFESSIONAL SUMMARY Forward-thinking training leader with solid background developing and enhancing programs. Meet employer and employee needs with targeted approaches. Stay on top of [Type] industry demands by monitoring trends and consulting with employers.
Willing to take on any task to support team and help business succeed. Offers strong [Skill] and [Skill] abilities.
Stays on top of demands in fast-paced environments SKILLS New hire training Yearly retraining management Classroom oversight Floor Supervisor
Quality assurance Policy enforcement
Team leadership Critical thinking
Performance improvement Report preparation
Task prioritization
EXPERIENCE September 2000 - Current
Trainer/Floor Supervisor
Signius Map Communications Houston, Texas
Maintained materials, curriculum, and classroom spaces for dedicated training programs.
Closed skill gaps identified in existing employees with well-coordinated courses.
Planned and executed yearly retraining, including workplace behavior and safety courses.
Met training demands with classroom, web-based, and one-on-one training to [Type] professionals.
Achieved target results by enhancing and changing teaching strategies to maximize progress.
Retail Electric Trainer and Representative
February 1995 - September 2000
Representative/Trainer
American Answering Service Houston, Texas
Call Agent
Trainer
BJ
8523 Farqueson St, Houston, Texas 77029,
+1-346-***-****, *****.*************@*****.***
EDUCATION University of Houston-Downtown, Houston, Texas Business Training
May 1982
Diploma
S P Waltrip Senior High, Houston, Texas