Demetria Hicks
**** ****** *** *********, ** ****3 443-***-**** ***************@*****.***
CAREER OBJECTIVE: Detail-oriented professional with years of experience and a proven knowledge of customer satisfaction, conflict resolution and customer communications.Aiming to leverage my skills to successfully fill the care associates role at your company.
(Certified Nursing Assistant) Johns Hopkins Hospital -Baltimore, MD
July 2020 - Present
Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas.Communicate with patients to ascertain feelings or need for assistance or social and emotional support.Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.Feed patients or assist patients to eat or drink.Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.
(Certified Nursing Assistant )Genesis HealthCare - Baltimore, MD
August 2017-Jan 8,2019
Assist patients with their daily activities they might have trouble with on their own, such as bathing, toileting, feeding, grooming, etc. as directed by the RN or LPN in charge. Maintaining patient's comfort and safety.
(Patient Sitter)MedStar Franklin Square Medical Center - Baltimore, MD
May 2016 to August 2017
Maintain a safe environment for all patients, give nurse feedback on the individual's response to interventions,observe all behaviors and report it to nurse
High School Diploma, Friendship Academy of Engineering and Technology Baltimore, MD 2010 -2014
Skills * Inventory Management * Strong Communication * Safety Management * Manufacturing * * Team Leadership Awards * Perfect attendance awards.(2013)Being Congenial (2016) * Best performance (2016)
ADDITIONAL SKILLS *Microsoft word *Microsoft Excel *Excellent verbal and non verbal communication skills
LICENSES AND CERTIFICATIONS Certified Nursing Assistant, CPR, AED,First Aid