Gൾൾඍൺ Mඈ ൾඌඌ
Edmonton, AB T*C *R* 780-***-**** adny4l@r.postjobfree.com
Diligent Hostess with several years of career work within fine dining establishments. Knowledgeable about strategies for handling all party sizes while supporting customer satisfaction goals. Open communicator and skilled planner with excellent problem-solving and multitasking skills. Pleasant and attentive, with proven proficiency managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Experience supervising the busy dining room of a premier boutique downtown hotel. Guests' complete satisfaction is my foremost priority. My most recent role at required smooth and professional operation of the fine dining room and banquet facilities; I was proud to have received a "Hostess of the Year" award for my contributions, along with many accolades from guests, fellow employees, and my employers.
Time Management and Prioritization
Large Party Preparation
Reservation Management
Front- and Back-of-House Coordination
Attention to Detail
Warm and Welcoming
Verbal and Written Communication
Flexible and Adaptable
Head Hostess, 01/2004 to 04/2021
Union Bank Inn – Edmonton, AB
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
Informed servers of newly seated parties for speedy service. Documented reservations, alerted servers and managers of large groups and prepared seating. Restaurant Hostess, 02/2000 to 01/2004
Dalton's – Edmonton, AB
Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋඒ
Aർർඈආඉඅ ඌ ආൾඇඍඌ
S අඅඌ
Wඈඋ H ඌඍඈඋඒ
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Supervised server balance and monitored table turnover to accurately seat customers. Restaurant Hostess, 06/1995 to 01/2000
Sorrentino's – Edmonton, AB
Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Restaurant Hostess, 05/1991 to 06/1995
Von's Steakhouse – Edmonton, AB
Answered customer questions about hours, seating and menu information. Collected information from arriving customers to seat groups or place them on waitlist. Conducted dining room and server checks to assess readiness for expected customer loads. High School Diploma
Victoria College - Trinidad, West Indies
Eൽඎർൺඍ ඈඇ