Jayne Kramer

Experienced graphic designer, customer service, and sales associate.

adnxx7@r.postjobfree.com

Mobile 818-***-****

Instagram @jaynedoe1533

EXPERIENCE

Freelance Graphic Designer - Los Angeles

January 2012 - PRESENT

Maintained a diverse clientele base, including O U Beauty and Tulsi Spa. Executes designs and illustrations from concept to final render. Versed in Adobe Photoshop, Illustrator, and traditional mediums. Sales Associate, Customer Service Representative

The Stockroom - Los Angeles

January 2021 - July 2021

Made customers feel comfortable and open in an intimate space. Promoted to customer service 3 days a week after only three months. Utilized OpenTaps CRM, Shopify, and Tidio.

Diplomatically and compassionately dealt with customer complaints. Volunteer, Granada Gardens 20 Cap - Los Angeles

February 2017 - March 2018, now closed

Aided clientele in choices of medicinal product as based upon their needs. Stayed up to date on new products and trends within the MMJ Industry. Maintained hygienic facilities and storefront.

Amazon Store Proprietor, Anna’s Beauty - Los Angeles 2013 - 2015

Responsible for shipping and inventory.

Responsible for packaging quality and meeting shipping deadlines to maintain a 98% rating on Amazon.

Customer service: answer emails, process returns, answer questions, and respond to complaints.

EDUCATION

Pierce Community College, Los Angeles

Expected Graduation June 2022

El Camino Real Charter High School, Los Angeles

January 2015

SKILLS

Adobe Creative Suite.

Microsoft O ce.

Social media and marketing.

Verbal and written

communication.

Research and fact checking.

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