Tafadzwa Rusere
SAP Basis Consultant, End User
Support, SAP Certified Associate, SAP
Certified Application Associate
Tech-savvy SAP Consultant with experience taking ownership of SAP solutions and related software, systems
administration and services. Talented at managing legacy installations as well as spearheading new deployments and full cycle of SAP implementations as a SAP basis consultant. Keen to drive positive movements in revenue and business performance through direct oversight of all branded and related products. Ready to apply strong planning, problem- solving and project management skills developed over 5 years of experience to a dynamic position with room for advancement.
Contact
Phone
adnxvu@r.postjobfree.com
https://www.linkedin.com/in/tafa
dzwa-rusere-56585b
Personal Information
Date of Birth: 04 July 1989
Gender: Male (Single)
Valid Critical skills Visa
Education
2018
BSc Degree – Information Systems
Midlands State University
Skills
• SAP Basis administration
• SAP S/4 HANA
• SAP NetWeaver systems
• System installation and
Configuration
• End user support
Work History
2020-03 - Current
Tano Digital Solutions
SAP Basis Consultant
Achievements:
Broad understanding of SAP Basis administration including:
• Installation and upgrade of SAP NetWeaver systems and SAP S/4 HANA
(DEV, QAS, PRD).
• Patching of kernel, OS and databases and perform day to day BASIS administrative tasks.
• Train SAP Basis to clients.
• Identify opportunities and develop solutions to automate and improve effective efficiency of overall SAP environments.
• Technical blueprint design and review.
2017-07 - 2018-11
SAP Basis Intern
Twenty Third Century Systems
Responsibilities:
• Maintenance of SAP system both at operating system level and at Application level.
• Involved in system installation and configuration, load balancing on servers, managing interfaces and integration with servers.
• Applied OSS Notes, Support Packs Stacks, Add-Ons and Enhancement Packs.
• Handled SAP Client administration (creating new clients in SAP, creating a copy of existing clients (local system and remote system).
• Collected Early Watch Reports, installations of PCOE test system and Configuring TMS for SAP systems.
• Product demos and sales
presentations
• Ability and willingness to travel
on work assignments
• Full cycle of SAP
implementation
• Systems administration
• Database Design
• Agile
• Web-based software
engineering
References
Kavita D'SILVA: Program Lead -
Training Operations
SAP Training & Development
Institute FZCO
adnxvu@r.postjobfree.com
Mrs T Vhevha: Training and
development manager
Tano digital Solutions
adnxvu@r.postjobfree.com
2016-07 - 2017-05
Customer Services Consultant
Road Rules Solutions Pvt. Ltd
Responsibilities:
• Provided end user support which included IT support to Road Rules mobile app users. Managed Road Rules Facebook page, held Facebook campaigns and responded to posts from followers.
• Provided customer feedbacks to Business Development and Account Managers to improve product quality and functionality.
• Prioritized severity of all incoming support tickets and checking applications functionality and settings before being dispatched to customers.
• Notified and escalated major faults to management and developers and performed routine checks on application functionality, monitoring systems and nodes for prompt fault clearance.
• Conducted inventory planning and ensured orders were efficiently processed with vendors for successful deliveries to clients.
• Performed troubleshooting, repair, maintenance and configuration of new and existing computer networks and write up support. Affiliations and Certificates
• Amazon Web Services Solutions Architect – Associate (pending)
• Graduate at SAP's Young Professional Program - Southern Africa 2020
• SAP certified associate SAP Activate Project Manager (2020)
• SAP Certified Application Associate Business Process Integration with SAP S4HANA (2020)
• Bachelor of technology NFQ 7 South African Qualifications Authority SAQA
(2019)
• IITPSA (Institute of Information Technology Professionals South Africa)
(2019)
• Interconnecting Cisco Networking Devices Part 1 (2018)
• Certificate in Database Management Essentials University of Colorado Denver (Coursera) 2016