KAREN E FLOODY, MSW, RYT

adnxvt@r.postjobfree.com

612-***-****

PROFESSIONAL SUMMARY

Small business owner, human services professional, and top-notch internet super sleuth. Whatever project is on the table is where the focus of my energy and enthusiasm lies. An internal drive for excellence in all areas of life, holding strong to the core values of integrity, hard work and gratitude for each opportunity that life presents. Harrah's Hotel and Casino, Laughlin, NV

Buffet and Banquet chef

Hotel Reservationist

Casino Guest Services Hostess

Special Events Coordinator

Shelby's NY Bakery and Cafe, Durango, CO

Front-of-the-house manager and trainer

Menu development

Training manual development

Catering Manager

Detroit Tigers Major League Baseball, Detroit, MI

Ticket Sales, upwards of $ 20,000 in sales per day Kiosk operations and guest services

Howell Nature and Conference Center

Team-building program facilitator

Assistant Chef

Livingston County Community Mental Health Services Supports coordination for disabled adults and children Professional case management providing staffing, education, housing and critical care support for 40 at-risk clients,including medication management and other medical supports

EDUCATION

Certificate in Culinary Arts, Oakland Community College, Farmington Hills, MI BS in Counseling Psychology, Rochester University, Rochester Hills, MI MSW in Clinical Social Work, Michigan State University, East Lansing, MI SPECIAL QUALIFICATIONS

Proficient at multiple software applications including Outlook, Office, Excel, Salesforce, and an aptitude for learning CRS and GDS applications specific to travel agent position