Collection Agent Contact Details
Resume:
CURRICULUM VITAE
OF
DIMAKATSO MEKIE TSOTETSI
RESIDENTIAL ADDRESS
Extention 5
Tembisa
1682
CONTACT DETAILS
Cell Number : 079-***-****
Alternative Number : 066-***-****
Email Address : ***************@*****.***
PERSONAL DETAILS
Surname : Tsotetsi
First names : Dimakatso Mekie
Date of birth : 01 January 1987
ID Number : 870**********
Gender : Female
Nationality : South African
Marital Status : Single
State of Health : Excellent
Criminal Offence : None
Home Language : Sesotho
Other Languages :English, Afrikaans, Isizulu, Sepedi, Tsonga
EDUCATIONAL BACKGROUND
Highest School attended : Mfundo Thuto secondary School
Highest Grade passed : Grade 12
Subject passed : Accounting, Business Economics, Economics, Sesotho
Afrikaans and English
Year Completed : 2004
TERTIARY QUALIFICATIONS
Institution : Maluti FET College
Course : N6 Computer Practice & N4 Marketing Management
Subjects Passed : Financial Accounting, Management Communication
Entrepreneurship & business management
Computer Practice
Year Completed : 2009
SPECIAL TRAININGS
Computer Skills : Internet explorer, Outlook, Microsoft excel
Microsoft Word 2010,Microsoft outlook, Microsoft Office tools
CAPABILITIES
Telephone etiquette, Listening skills, Typing skills, Filling
Good command in languages, Good communication skills
WORK EXPERIENCE
Company name : Shoprite Cherkers
Position : Bakery Counter assistant
Period : 08 February 2014 to 22 October 2014
DUTIES
Doing Sales, Answering incoming calls for taking orders, Advertising &assisting customers
Company Name : Rage head office
Position : Debt Collection agent
Period : 04 November 2014 to 28 November 2015
DUTIES
Reaching daily target of 350 calls and monthly target by doing outbound calls
Negotiating for Settlement and handling incoming calls handling queries
Company Name : Norman Bissett and associates
Position : Debt Collection agent
Period : 11 march 2016 to 17 August 2017
DUTIES
Working on different types of system Excalibur and Norman System
Multitasking, Negotiation assisting customers on queries, typing letters using fax
Company Name : PSA_Brooks and luyt attorney’s
Position : Debt Collection agent
Period : 22 October 2018-June 2019
DUTIES
Worked on Vicki dial 360 system
Working on settlements,debit orders
Company name : Transactional Capital risk recoveries (MBD inc)
Position : legal call center agent
Period : Currently Employed at MBD inc
DUTIES
Working on Cheetah system..Selling settlements,selling debit orders negotiating with debtors to pay with debit orders,card pay..legal consequences which is section 129,summons,default judgement,Execution of assets
Contact Person : Mrs Lesley van der merwe
Position : Supervisor at MBD Inc
Contact number : 011-***-****/084-***-****
Contact Person : Mr Delmaine Hermans
Company : PSA_Brooksluyt Attorneys
Contact Number : 087-***-****/073-***-****
Contact Person : Wezile Nzimande
Company : HR Assistant Norman Bissett & associates
Contact Number : 011-***-****
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