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Sr. CSR

Location:
Bangalore, Karnataka, India
Posted:
July 28, 2021

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Resume:

Curriculum vitae

Praveen T N

#**** *** ***** *** **** Maheshwari Nagar

T.Dasarahalli Bangalore-560057

Email: adnxqi@r.postjobfree.com

Mob: 779-***-****

Objective

To put in my best and job to the best of my ability with the help of my knowledge competence

& hard work.

AMBITION:

To successfully lead a team of people towards achieving the organization goals with a best utilization of the given resources and gains satisfactory Experience

Worked in Elcamino Software Pvt Ltd as Sr.CSR

Worked in TransACT Global Domestic Call Center In BPO as CSR Job Profile:

Elcamino Software Pvt Ltd

Understand and analysis the Content to take decision based on user generated content.

Detection of the Spam,Phishing, and Fraudulent messages in E-mail.

Approve or disapprove new and changed mail submissions based on policy guidelines

Monitoring of the suspicious account to prevent the suspicious activities through E-mail communication

Social media moderation, Text Moderation, Ads Moderation according to company polices

TransACT Global

Providing service to the customers via Email & Voice.

Maintain on-going Customer relationships.

Strong customer service skills to ensure total customer satisfaction Educational Qualification

SSLC From Karnataka Education Board.

PUC From Karnataka PU Board.

B.Com From GITAM University.

Computer Skills:

All Basic, Typing

Microsoft-Office,Spreadsheets,Email Communication

All Minor System Operations

PERSONAL SKILLS :

Comprehensive problems solving abilities with Time Management.

Good verbal and written communication skills.

Willingness to learn with team understand and co-operation . Personal Details

Father’s Name : Nanjappa T M

Date of Birth : Sep.06.1994

Sex/Marital Status : Male/Unmarried

Nationality : Indian

Language Known : Kannada,English,Hindi &Telugu

Personality Profile : Self motivated & endorsed with leadership Quality, Enjoy working in a challenging Environment.

Declaration:

I do hereby confirm that the information given above is true to the best of my knowledge. Date:

Place: Bangalore (Praveen T N )



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