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Desh Raj

Hospitality Professional

People Oriented, Team Player, Enthusiastic, Energetic, Ambitious and Achiever. adnxlg@r.postjobfree.com 009**-********

Doha, Qatar linkedin.com/in/adnxlg@r.postjobfree.com deshrajkamboj

SKILLS

Strategic Planning Communication Skills Budget Inventory & Cost Control property management Human Resources Training & Development Facade Cleaning Vendor Management Guest Services Audits Quality Analysis Risk Assessment Pest Management Landscaping Launndry WORK EXPERIENCE

Operation Manager (Soft Services)

Acciona Facility Services Middle East

06/2020 - Present, Hamad Medical Corporation Qatar Doha Qatar

Team member - 740 Supervisors & Attendant

Responsible for the soft service facilities for Hamad General Hospital Qatar. Set up and supervise the Acciona team on site. The delivery of all customer and contractor KPIs and SLAs is focused on budget management.

Delivering a comprehensive 5-star facility management service to Hospital buildings, Landscaping, Canteen, and Wards, maintenances & Security.

Monitor facilities related spending against budget and forecast Operation Manager - mobilization of housekeeping services for the Healthcare client (Hamad Medical Corporation - HMC), head a team of 740 team members and machines & Tools - Assistant Managers, Supervisors, Housekeepers, Autoclave Operators, and Helpers. Contact: Madhuri Pawar - +974-********

Executive Housekeeper

Wyndham Doha West Bay

11/2018 - 06/2020, 5 Star Deluxe Property with 516 Room ( 264 Guest rooms & 252

Apt), 5 Food and Beverage outlets

&Luxurious Spa

Pre opened 264 guest rooms & 252 apartments with 5 restaurants & closely overlooked Front Office and guest relation. Overall in charge of housekeeping, laundry department with more than 72 team members including non-permanent. Pre opened an in-house guest laundry.

Worked thoroughly on pre opening projects and executed . Uniform designed and fabric selection in depth.

Contact: Mr. Adham Sebaey ( General Manager ) - 009**-******** Mr. Manish [Director of Finances & HR} - +974-******** Achievements/Tasks

Achievements/Tasks

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WORK EXPERIENCE

Executive Housekeeper

Crowne Plaza Doha West Bay – Doha, Qatar

04/2017 - 09/2018, 5 Star Deluxe Property with 317 Guest rooms, 5 Food and Beverage

outlets & Luxurious Spa)

Re branding from Melia to Crown plaza worked in depth to accomplish re branding. New Laundry layout set up.

Conducting performance appraisal of all the managers/ supervisors. Worked closely with corporate with implementation of brand. All re branding task were completed in given time frame [2 months] Contact: Mr. Najib Naseer General Manager - Mobile - +974-******** Assistant Executive Housekeeper(HOD)

Radission Blu Doha, Qatar

01/2013 - 03/2017, 5 Star Deluxe Property having 583 Guest room, 19 Food and Beverage

outlets & Luxurious Spa

As a project refurbishment completed for 324 guest rooms and 4 out lets. Train and develop staff to meet company requirements. Create and maintain interior and exterior standards of cleanliness. As a project housekeeping machinery selection and ordered completed [New Property Westin Doha]. As a project mock up room presentation done for New property [Westin Doha] Contact: Mr. Gordon Mackeckenzie (GM) - 55803804

Assistant Executive Housekeeper (HOD)

Movenpick [Accor] Bangalore, India

11/2011 - 12/2012, 5-star Deluxe Property with 182 rooms and 5 outlets & Luxurious spa

Pre opened 182 rooms.

Pre-opening in charge of guest rooms and public area. Train and develop staff to meet the company requirments. Executive Housekeeper

Diani Reef Beach Resort and Spa – Mombasa, Kenya

03/2010 - 10/2011, 5. Star Deluxe Property with 154 Guest room, 7 Food and Beverage

outlets & Luxurious Spa

Collaborate with other administrative team members, Human resources,Front Office and the Finance department on projects and budgets . 154 guest rooms renovation completed.

37 acres landscaping maintenance and upkeep.

In charge of Recreation and Spa.

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WORK EXPERIENCE

Housekeeping Manager (HOD)

Crowne Plaza – Bengaluru, India

12/2007 - 02/2010, 5 Star Deluxe Property with 282 Guest room, 5 Food and Beverage

outlets & Luxurious Spa

Pre opened 282 guest rooms 7 outlets .

Pre opening In charge for Spa.

Work thoroughly on laundry set up .

Assistant Manager Housekeeping

Hyatt Regency – Mumbai, India

04/2007 - 12/2007, 5 Star deluxe property with 251 guest rooms,8 F&B Outlets and

Luxurious Spa.

Responsible for all guest room upkeep.

In charge of all housekeeping store.

Responsible for team members training.

Housekeeping Supervisor

Emirates Palace (Kempinski) – Abu Dhabi, UAE

12/2005 - 04/2007, 5 Star Deluxe Property 396 guest room Property and 12 Food and

beverage outlets

Active pre opening team member.

presidential suite set up and opened in four month. In charge of 75 guest rooms.

Departmental trainer.

House keeping Team Leader

Park Hyatt Goa

01/2004 - 11/2005, 5-star Deluxe Property 251 guest Rooms, 8 Food and Beverage

Outlets, and Luxuries Spa

Active Pre Opening member.

In charge of Public area and VIP guest rooms block . Responsible for all housekeeping stores.

Management Trainee

Best Western Dehradun

07/2002 - 07/2003, Dehradun India

Best Western

EDUCATION

Post Graduation

Kumaun University Nainital India

1998 - 1999, Geography

Executive MBA

UCAM Murcia, Spain

10/2020 - Present, Murcia, Spain

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EDUCATION

Diploma in Hospitality and Tourism

IMI Nainital India

2002, Production, Front Office

Housekeeping, F&B Service, Tourism

LANGUAGES

English

Full Professional Proficiency

Hindi

Native or Bilingual Proficiency

Punjabi

Native or Bilingual Proficiency

REFERENCES

Mr. Najib Nasser

“General Manager Crown Plaza West bay Doha”

Contact: 55077656

Mr. Adham

“General Manager Wyndham West bay Doha ”

Contact: 33470001

CERTIFICATES

Management trainee (01/2002 - 12/2002)

Best Western Madhuban Uttranchal India

Supervisory Skills (2004)

Park Hyatt Goa India

Time and Task Management (2004)

Park Hyatt Goa India

Pest Control Management (04/2008 - Present)

Supervisory Skills, Private Concierge, and Chemical Handling (2007)

Emirate Place [Kempinski] Abu Dhabi UAE

HACCP 22000 (2008)

Crown Plaza Bangalore India

Advance Fire Warden Course at DISS Doha Qatar (2018) Crown Plaza Doha Qatar

Responsible Business Hotel Trainer[2014]

Carlson Rezidor Business School

Infection Control (2020)

Hamad Medical Corporation

Leadership Development Program [2020]

Acciona Facility Services middle East

Environmental Saftey (2020)

Hamad Medical Corporation

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