RESUME

MANSOOR ALI M Address: */*** deen street, vadagarai,Mayiladuthurai,

Phone No: 950******* Nationality :Tamilnadu,India

MAIL:adnxl6@r.postjobfree.com DOB: 04/02/1997(24)

Objective:

Seeking a challenging and rewarding position in a dynamic organization to provide value-added services and user-friendly solutions to achieve business strategic and technical goals of the organization, by fully utilizing my Knowledge, Expertise, Skills and Experience.

Strength & Skills Summary:

Working as a support team leader to schedule and assign daily work to the field staff and responsible for smooth shift operation and back-office support for customer related queries.

Conduct briefing to the team while SOP, for improve productivity as well as rectify issue techniques.

Allocating the Manpower depends upon the workload on daily basis.

Import the order document from reserved to open state as per SLA and ageing terms.

Assign the problem solver in regular basis to clear the pending jobs and move forward to the final shipment.

Focus in KPI and ignore shipment pendency from Operations to Customer delivery

Coordination with different departments within organization to solve daily issues.

Preparation of daily activity and progress reports and email coordination with senior Staff.

Good communication skills, organizational ability & interacting skill.

An individual with an experienced background having result-oriented approach and potential to grow by self-motivation.

Can work hard long hours to meet though deadlines and targets.

Can work in stress and easily accept the new challenges.

Always maintain the 3C/5S in working areas!

Team leadership:

Motivated team members to enhance productivity.

Hire, train, coach and develop subordinates’ staff, work assignments, completion dates, and reviews; manage performance in accordance with organizational policies, procedures, and performance management process.

Experience:

Noon Ecommerce (2019 to 2021)-Saudi Arabia,Riyadh.

Outbound Operations( Picking, Put away, Qc inspections and Packing

Education:

Bachelor of Commerce ( 2015 to 2018)-AVC Arts College-Barathidhasan University

Technical Knowledge:

Excel.

Tally.

MS Office

Place : (Mansoor)

Date :

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