Bar Manager Staff

Barbara

Earley

**** ***** ********* *** ***, South Daytona, FL 32119, 678-***-****, ***********@*****.***

PROFESSIONAL SUMMARY

Industrious customer service professional with proven abilities in promoting products, updating accounts, and resolving complaints. Document all transactions thoroughly to keep records accurate. Tireless in meeting customer needs.

I am a focused employee that delivers consistent and professional work for every assignment. Offers 20+ years in a wide range of service industry environments and top-notch abilities in communication and time management. Trained in bringing the customer/client the best possible experience.

SKILLS

• Positive and professional

• Strong communication

• Problem resolution

• Customer service

• Relationship building

• Calm demeanor

• Reliable and accountable

EXPERIENCE

Licensed Barber

Hi Pointe Barber Shop South Daytona, FL

March 2020 - Current

• Trimmed customers' facial and neck hair with straight razors.

• Chose appropriate cuts for customers based on preferences, facial features, and current fashion trends.

• Met strict health code standards with proper sanitizing of tools and attachments.

• Barbercide and Covid 19 Certified

• Opening and locking up shop.

• High-standard customer service with five-star google rating.

Bartender

Racings North Turn Ponce Inlet, FL

March 2016 - April 2019

• Drove customer satisfaction with expertly-crafted drinks, craft beers, and broad wine selections.

• Balanced efficiency with exceptional service, managing average [Number]+ guests per hour.

• Maintained bar appearance through continuous cleaning, organizing, and supply replenishment.

• Secured liquor properly before, during, and at end of shift.

• Tapped beer kegs and served draft beer, bottled alcoholic beverages, and frozen beverages.

• Kept customer numbers high by giving the bar a fun atmosphere and spearheading special events such as trivia nights and game watching parties.

• Trained and supervised bar staff to deliver exceptional service to customers.

Bar Manager / Bartender

The Alamo and Meat N Greet Newnan, GA

March 2009 - September 2015

• Enhanced bar reputation by developing signature cocktails and seasonal specials.

• Drove customer satisfaction with expertly-crafted drinks, craft beers, and broad wine selections.

• Checked ID prior to serving alcohol in compliance with state and federal laws.

• Determined staffing needs for each shift and scheduled employees for coverage.

• Balanced efficiency with exceptional service, managing average [Number]+ guests per hour.

• Served food and alcoholic beverages in high-volume [Type] establishment, upholding superior record of positive feedback.

• Operated POS systems and managed bar tabs.

• Refused service to customers in impaired condition.

• Engaged guests with warm conversation, built bar loyalty, and encouraged repeat business.

EDUCATION

Certified Licensed Barber

International Acadamey, Daytona Beach FL

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