ASHLEY S. FAULK
*********@*****.***
OBJECTIVE
To obtain a position will offer a variety of challenges and responsibilities where my abilities and skills can be fully utilized to provide career growth.
QUALIFICATIONS
• Licensed Realtor
• Licensed Notary Public
• Record of successfully operating where trust and attention are required • Well-developed skills in prioritizing, organization, decision making, time management and verbal/written communication skills
• Extremely well organized
• Able to work with minimal supervision
• Excellent analytical skills with the ability to analyze situations accurately and effectively
• Demonstrated success leading organizations, individual meetings and exceeding goals and objectives
• Ability to quickly learn and work in fast paced environment
• Proficient in OneSite
• Proficient in Yardi
CAREER EXPERIENCE
Lincoln Military Housing- Norfolk, Va 09/2019-Current District Manager
• Directly responsible for the bookkeeping of the community, including paying bills, creating and receiving purchase orders, change orders, processing of A/P, A/R, delinquencies, collections, and invoicing.
• Collection of outstanding rents, prepares and sends delinquency and balance due letters to residents.
• Maintains accurate records of all bookkeeping transactions; Adjusts ledgers, prepares and reconciles delinquency reports, verifies/adjusts BAH, and submits write-off packages.
• Provides constant vendor/contractor communications concerning billing and invoicing.
• Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.
Reliant Realty- Portsmouth, Va 08/2016-12/2018 Property Manager
• Ensure that A/P invoices are submitted for payment, handle petty cash and all funds.
• Prepare annual budgets and income projections in a timely and accurate manner. • Ensure property is rented to fullest capacity.
• Utilize marketing strategies to secure prospective residents.
• Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to date and proper information when requested by others.
• Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.).
• Address resident concerns and requests on timely basis to ensure resident satisfaction with management.
• Ensure efficiency of staff.
• Ensure all administrative processes involving personnel are handled on a timely basis.
Reliant Realty- Portmouth, VA 02/2016- 2018
Assistant Property Manager
• Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.).
• Prepare annual budgets and income projections in a timely and accurate manner. • Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner.
• Generate necessary legal action, documents and process in accordance with State and Company guidelines.
• Ensure that A/P invoices are submitted to the corporate office for payment, handle petty cash and all funds.
• Confirm that leasing staff techniques are effective in obtaining closing. • Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by regional manager.
• Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/ resident injuries, fires, floods, freezes, etc.).
Grady Management- Chesapeake, VA 02/2014-02/2016
Tax Credit Leasing/Compliance Specialist
• Handle maintenance calls and work orders. Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis
• Ensure that all invoices received from the properties are approved, entered and paid within a timely manner.
• Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
• Process initial, annual and interim recertifications, in addition to retroactive rent calculations while conforming to HUD regulations and VHDA guidelines. • Maintain social media for marketing apartments and run applications. • Maintain appropriate make ready logs and files in an electronic filing system, OneSite. • Calculating rents for annual and interim recertification.
• Identifying households with income reporting discrepancies and making rent adjustments.
• Interview prospects to obtain necessary factual information, and verifies information received from clients to determine eligibility and the amount of benefits for a variety of income maintenance programs, including cash, food, medical and child care assistance to see if qualifications do not exceed maximum requirements. • Reviewing applicant files and determining Tax Credit eligibility.
• Prepare messages, monthly reports and administrative memoranda. • Collection and posting of rents, logging and follow up calls on resident service requests.
• Reviewing lease contracts and leasing actions, performing lease administration functions for complex space provisions, including changes in the amount. • Possess sales skills to lease apartments through professional phone and in-person sales techniques to maintain 99% occupancy.
• Keller Williams Real Estate- Newport News, VA 8/2013- 2016 Licensed Realtor/ Investor
• Serves as Property Manager for four Properties
• Provides a wide range of duties to support the lease acquisition transactions. • Provide financial information and analytical data to the potential buyer or seller.
• Visit and show several sites and explain features of homes.
• Discuss costs of maintaining residence and possible renovations with client. • Determine best method of purchase and review financials.
• Seek out acquisition targets and grow book of leads.
• Prepares all real estate planning documents and contracts including offers to sell, leases, easements, licenses, permits, deeds, based on the result of
negotiations.
• Negotiates with property owners or their legal representatives for the acquisition, management, or disposal of real property interests.
• Follow up with legal department to ensure purchase is legal and binding. • Create and cultivate relationships with buyers and sellers for future purchases and transactions.
• Act as an intermediary in negotiations between buyers and sellers over property prices and settlement details, and during the closing of sales.
• Compare properties with similar properties to determine fair market price. • Work with loan officers, attorneys, and agencies to complete purchase. • Arrange for financing.
KinderCare Learning Center – Portsmouth, VA 3/2013-7/2013 Teacher 40 Hours
• Interact and care effectively for the needs of two- to five-year-old children, including in health, hygiene and safety
• Develop knowledge-based curriculum
• Responsible for the care, interaction and education of children of various ages • Coordinate sports/activities
• Foster relationships with children and parents from diverse cultural backgrounds and build community involvement
• Organize and facilitate parent/teacher conferences
• Work effectively with culturally diverse clients and co-workers
• Responsible for developing and implementing a developmentally based, educational program for an assigned class of school children.
• Developed a curriculum that met the emotional, physical, cognitive, and social needs of both the individual child and the group
• Monitored daily activities of children – Provided a learning environment for children by organizing creative games and other activities.
• Taught and modeled healthy eating habits.
• Monitored children for early discovery of any possible problems; informed and regularly updated parents – Recommended various child development activities.
• ProTemps Staffing Agency 5/2012-8/2012 Project Manager-Real Estate 40 Hours
• Leased Apartments and houses
• Ran credit checks and applications
• Performed clerical duties such as preparation of office memorandums, letters, and faxes
• Responded to calls and initiated action to solve situations as they arise • Maintained filing system
• Paid companies bills
• Point of contact for tenants
• Managed budgets
• Accepted new clients
• Accepted rent payments
• Secretary – Law Firm
• Responded to initial calls for inquiries
• Provided direct assistance for lead attorney and partners
• Maintained attorney’s calendar by planning and scheduling conferences, teleconferences, dispositions and travel
• Performed clerical duties such as preparation of office documents, faxes and mail • Maintained filing and met all deadlines
• Maintained client confidence by keeping client/attorney information confidential • Compiled, transcribed and distributed minutes of the meetings which were recorded • Welcomed clients
• Provided historical reference by developing and utilizing filing and retrieval systems Elizabeth City State University-Elizabeth City, NC 1/2007-5/2012
• Executive Office Assistant Intern – Athletic Department
• Provided executive level secretarial support to Athletic Director and staff • Prepared team rosters of player’s positions and injuries utilizing Microsoft Excel, maintaining files and spreadsheets electronically and confidentially
• Performed a variety of office duties such as scanning documents, answering multiline phones, computing data in spreadsheets and faxing documents for the department director
• Trained and supervised lower-level clerical interns.
• Arranged conference calls and scheduled meetings.
• Read and analyzed incoming memos, submissions, and reports in order to determine their significance and plan their distribution.
• Set travel arrangements
• Composed emails
• Screened calls and prioritized mail
• Read and analyzed incoming memos, submissions, and reports in order to determine their significance and plan their distribution.
• Made executive administrative decisions
• Tender Touch Learning Center 5/2008-7/2009 Lead Teacher 40 Hours
• Responsible for developing and implementing a developmentally based, educational program for an assigned class of school children from ages 3 to 12
• Developed a curriculum that met the emotional, physical, cognitive, and social needs of both the individual child and the group
• Monitored daily activities of children – Provided a learning environment for children by organizing creative games and other activities.
• Educated children through various arts and crafts projects.
• Prepared nutritious meals for children, paying special attention to their health. • Taught and modeled healthy eating habits.
• Monitored children for early discovery of any possible problems; informed and regularly updated parents – Recommended various child development activities.
EDUCATION
Elizabeth City State University, Elizabeth City, NC Pursued B.S in History Education
LICENSES/CERTIFICATES
Real Estate Individual License
Public Notary
Fair Housing Certificate Expiration
TRAINING
Tax Credit Multifamily Sales
VHDA Fair Housing Certificate
VHDA Tax Credit Income Verifications, Calculations and Assets
AFFILIATIONS
National Association of Realtors
Virginia Peninsula of Realtors
Delta Sigma Theta Sorority, Inc.
References Available Upon Request