Arabic Network Security

Amine Ouarga

**** * *********** ***, *******, *0656 • 312-***-**** • ********.******@*****.***

Skills

Software: Microsoft Office 2013 (Excel, Word, PowerPoint and Access)

Hardware: Personal computer assembly and disassembly

Cisco Certified

Problem-solver

Work Experience

FSS

Flight System and Service Boston January 2018 – December 2019

Give instructions to wheelchair agents as well as directions

Provide security guards with directions and information

Receive complains calls and solve them

Set up gates for incoming passengers who need assistance

Gather wheelchairs and return them to the staging area for usage

Transport and assist passengers carefully throughout the airport and make sure the

passengers get to the right gate

Assist passengers with their luggage from the baggage carousel to their final destination

Provide service to people with disabilities

AlloPc Casablanca

Operations networking

September 2014-2015

Verifying transactions by correctly checking and comparing documentations

Training other staff members on current or new procedures and operations

Install and configure network hardware and software systems.

Install OS as Windows XP, 7, 8, 10, Linux

Provide technical support to costumers by phone, and face-to-face.

Backed up and restored personal data

Install troubleshoot and maintained system software and hardware

Managing and Maintaining the Servers, PC’s, Routers and Switches.

Providing Training for Cisco Certifications such as CCNA

AlloPc Casablanca

Deskside Support Intern February 2014 August 2014

Provided daily technical assistance and support for incoming queries and issues related to computer operating systems, software, and hardware

Re-imaged computers and installed windows updates for internal clients

Set up computers and upgraded software for internal clients

Gave specific IP addresses for internal printers

AlloPc Casablanca

Network support intern August 2013-january 2014

Suggested daily IT solutions to network problems for internal clients

Day to day monitoring of network security of the company.

Education

ISGI Casablanca Morocco

Associate of Science in Computer Science: Networking January 2014

PERSONAL/SKILLS

Fluent in French and Arabic

Excellent Math skills

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