Cybersecurity Analyst
Resume:
Joseph M. Eak
**********@*****.***
Summary
Proficient in written and oral communication. Consistent performer who strives to achieve and exceed expectations. Team player who is always willing to take the lead. Seeking a position that will utilize my talent and skills while providing me with a challenge and a chance to grow. Technical Skills
Windows Operating Systems
Linux Operating Systems (Debian, CentOS,
Ubuntu, and Kali)
Risk Assessment and Analysis
Contingency Planning and Disaster
Recovery
Policy Development and Management
Microsoft Office (2010, 2013, and 2016)
Active Directory Knowledge
Network Troubleshooting
Ticketing System (Remedy)
Smartcard (CAC) Troubleshooting and
Maintenance
Mobile Phone Support
UEM Client iOS and Android
Remote Assistance Application
Firewall Management
Splunk and Firemon knowledge
Citrix and VPN knowledge
Work from home capability
Over the phone and in-person tech support
(Help Desk Technician)
Education and Certifications
Pennsylvania College of Technology August 2012 – December 2016 Bachelor of Science – Business of Cyber Security – GPA: 3.0 Classes taken which included on-the-job experience o Risk Analyst – performed OCTAVE for a Credit Union o Auditing – audited a restaurant
o Ethical Hacking – hacked into a mock company using Kali Linux o Policy – wrote NIST based policies for a mock company o Cryptography – decrypted ciphers
o Networking – constructed Ethernet cables, LANs, WLANs, and VLANs o Windows Admin – setup a server and performed duties as the windows admin o Contingency Planning – developed disaster recovery outlines for a mock company
ITIL Foundation Certification in IT Service Management December 7th 2018 Professional Experience
Bank of America/Cisco – Charlotte, NC August 2019 – Current Firewall Engineer
Update Firewall Rules in Sharepoint
Firewall Rule Checking/Compliance using tools such as Splunk, Firemon, Bank of America’s Firewall Database, and Firewall Search Engine
Investigating and maintaining multiple firewall rules
Contact multiple line of business AITs for Bank of America to discuss rules that are out of compliance or insecure.
WebEx team meetings and use of Skype
Full time work from home using VPN and Citrix
BAE Systems – Charlotte, NC Sept 2017 – August 2019 Service Desk Technician
Support, fix and/or move tickets for internal clients experiencing technical issues
Remedy – backlog knowledge and experience in answering and moving tickets
MS Office support – troubleshoot and correcting issues in Excel, Outlook, Word, etc.
Smartcard troubleshooting - drivers, invalid certificates, blocks, and new card issuance
Active Directory look ups, unlocking accounts and reading information from accounts
Mobile phone support – setting up company based applications and accounts for email, web browser, Skype or Lync and Wi-Fi service
Verification of employees and devices
Remote assistance via Dameware/SCCM/Bomgar
VPN troubleshooting with Safelnk and Cisco AnyConnect
Troubleshooting – Internet Explorer and Chrome
Oracle – account unlocks and management, Java support
Participate in departmental meetings and collaborate with team members to share experiences and share best practices.
Blackberry UEM projects to facilitate and help users install the application on their iOS and Android devices
Altamira Corp. – Annapolis Junction, MD June 2015 – August 2015 Security Analyst and Software Engineer Intern
Developed a SCADA simulation CTF challenge using Python and Java on the back end and the game Minecraft for the front end
Created a 3D network diagram of incoming traffic and performed a mock penetration test
Reverse engineered an internally developed data analytics and visualization platform
Developed proof of concept data analytics and visualization tool based on an older in-house IRAD effort
Used multiple tools to build the PoC including Python, R, Network3djs, Kafka, Leningen, STORM, and Streamparse
Developed custom plugins for Minecraft using Java and Javascript
Created a playable version of the CTF to be used at events and conferences
Built and worked with various Linux based systems (CentOS, Debian, and Ubuntu)
Start to finish installation of Debian and CentOS Linux
Documented the installation process and wrote reports for the project
Worked with TCPDump and Softflowd to capture network data
Monitored network traffic and recorded any alerts
Collaborated with a team of 3 to achieve end goals Booz Allen Hamilton – McLean, VA June 2016 – August 2016 Modeling and Simulation Intern
Developed a toolkit to improve employee communication and organization
Learned CSS and HTML to develop an interactive questionnaire for employees. Questionnaire was used to improve client communications, and as a guide to aid in the selection of the best model for that client
Using SharePoint, developed a database for employees to organize and share data
Assisted with writing a research paper with regard to improving the process of the Airforce’s routine missile check-ups
Participated in a side project with another intern team, where we developed a way to improve traffic in the McLean/DC Area
Presented our findings for both projects at a conference
Worked in a primary team of 3 and a secondary team of 6
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