Beverage, Supervisor, Quality Control, leadership, Staff planning

Rahul Dhasmana

Restaurant Team Leader/ Supervisor

Hospitality professional with deep experiences of customer relation, floor planningand operational knowledge . Dedicated passionate and hardworking restaurant management professional with extensive daily planning operations experience .Skilled in staff training and development.

* *****.********@******.*** * +91-954*******

* Skype: Rahul Dhasmana * Address: H.No 118, Karnal, Haryana

Work Experience

Ajman Saray, A Luxury Collection Resort by Marriott International

Bab Al Bahr as Restaurant Team Leader/ Supervisor ( Jan 2017-Mar 2020)

*Oversee all front and back house operations of the restaurant

*Ensure Customer satisfaction through promoting excellent service and respond to customer complaints tactfully and professionally

* Maintain quality control of all the food served

*Analyze staff evaluations and feedback to improve customer satisfaction

*Oversee health code compliance and sanitation standards

*Seek ways to cut waste and decrease operational cost

*Generate weekly monthly and annual reports

*Train new employees and provide ongoing training to all staff

*Conducting daily briefings and monthly communication meetings for the team

JW ‘S Steakhouse, JW Marriott, Dubai (Jan 2016 – Dec 2016)

oHandled the operation being the section in-charge

oCultured about the food and wine pairing

oCultured and improvised the up selling techniques for the benefit of the revenue

oPractically applied the hygiene(HACCP) rules to meet the expected standards during operations

oWell versed with the point of sales system(POS)

oComprehensive knowledge of the opening and closing procedure of the restaurant

Skills & Competences

•Staff Scheduling

•Trained in Performance Reviews

•Problem solving skills

•Service Oriented

Achievements

Wine and Spirit Education Trust(WSET), Level 1, London

Awarded Silver medal for excellent service at UAE Culinary Guild 2018 (Chef’s Table Competition)

Most reviewed employee on Trip Advisor.

Awarded Associate Of the Month (Front Of The House) August 2017

Awarded Associate Of The Year( Front Of The House) 2017-2018

Languages

English(Fluent)

Hindi(Fluent)

German ( Beginner)

Contact this candidate