Community Relations Medical Assistant

SUMMARY

SKILLS

EXPERIENCE

JW JESSICA WOOD

***************@*****.*** / C: 336-***-****

Greensboro, NC 27410

Patient-focused Medication Aide with exceptional listening and communication traits. Energetic and amicable with advanced understanding of medications, possible side effects and adverse reactions. Knowledge of applying topical, oral, nasal and sublingual medications. Highly skilled in monitoring vital signs, both post and pre-medication administration. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Community relations

Supportive listening skills

Records management

Individual service plans

Records maintenance

Client safety and first aid

Compassionate client care

Community activities

Client documentation

Knowledge of state regulations

Planning and coordination

Supervision

Organization

Insurance billing

Business operations

Customer service

Administrative support

MS Office

Habilitation Technician / A Small Miracle Inc. - Greensboro, NC 08/2017 - 03/2020 Assisted clients with identifying treatment and recovery goals and provided services for implementation. Maintained patient hygiene by giving bedpans, urinals, baths and shaves. Monitored clients' progress to report necessary changes. Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.

Managed various daily job tasks, including patient transportation and appointment scheduling. Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships. Helped clients stay happy and healthy by providing mental and emotional support. Delivered high level of assistance in general household duties, which included cooking, meal prep and food shopping.

Ran errands for clients and transported to appointments to maintain wellness and support daily living needs. Extra Hands / Advocating for disabled - Greensboro, NC 12/2005 - 06/2017 Data entry and 10 key

Offered assistance to disabled individuals in filling for Social Security disability benifits. Guided clients in development of skills and strategies for dealing with individual problems. Documented services and collected required data for evaluation. Improved operations by working with team members and customers to find workable solutions. EDUCATION AND TRAINING

Provided excellent service and attention to customers when face-to-face or through phone conversations. Earned reputation for good attendance and hard work. Improved customer satisfaction by finding creative solutions to problems. Ashford University - San Diego, CA 10/2013

Associate of Arts: Business

International Institute of The Americas - Phoenix, AZ 02/2005 GED

International Institute of The Americas - Phoenix, AZ 02/2005 Medical Assistant: Health Education

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