Roland G. Bulagner
Blk.** Lot ** Saint Anthony Village Salitran 3 Dasmarinas Cavite Philippines E-mail: *************@*****.***.**
Contact no : 093********
Objectives:
Seeking a position in Customer service where my extensive experience will be further developed and utilised.
Work Experience:
The Blackpig Charcuterie Bar
Working as a Cashier Server since November 2013 up to present .
Relik Tapas Bar and Lounge
Working as Bar,Waiter since December 2011 to December 2012
TGI Fridays Al khobar and Opening team at Dammam branch in Saudi Arabia.
Working as a waiter, kitchen in Broiler station since July 2007-July 2009
Proseve Manworks inc. Magnolia corp September 2010 to January 2011
.Responsible in supervision of a staff in customer service department
.Responsible in training and recruitment of customer service representative.
.Performed market research surveys amongst client base to seek feedback on sales techniques, follow-up methods and quality of after sales service.
.Improving customer service based on client feedback through the development of new policies and procedures.
Educational Background:
COLLEGE:
SYSTEM TECHNOLOGY INSTITUTE COLLEGE
Computer Technician in 2001-2003
SECONDARY:
SCHOOL OF GENESIS
1997-2001
PRIMARY: DIVINE LEARNING SCHOOL ELEMENTARY
1991-1997
Skills:
.Microsoft Word,Excel,Powerpoint, Outlook Express.
.Microsoft Windows XP,VISTA
.Waiter and Kitchen LineCook
Personal Data:
Height: 5’11
Weigth: 185 lbs.
Status: Single
Religion: Christian
Age: 38
Sex: Male
Born: July 14, 1983
Nationality: Filipino
Achievements:
GOLD star awardee in 2008 TGIF Fridays Anniversary.
Seminars Attended:
International food safety at TGIF Fridays Dammam 2009.
Beverages and Wine Training Seminar in 2011.
Chivas Regal, Product Knowledge in 2012
Character Reference:
Mr. Walid Saleh General Manager of tgi Fridays Al Khobar
Mr. Mustafa Hussien Assistant General Manager in AMERICANA corp. in Eastern Province of Saudi Arabia.