MICHAEL WARUGONGO NJORA

**-****-***** *****

+254*********

Email Address: adnwdd@r.postjobfree.com

HVAC TECHNICIAN

CAREER SUMMARY

Highly skilled and safety conscious technician with technical acumen and experience managing and prioritizing large volumes of work orders for commercial and residential properties.

Conscientious HVAC technician committed to retaining a high level of customer service while offering a wide range of heating and cooling services. Adept at diagnosing system issues providing timely repairs and ensuring proper installations. Specialize in establishing and maintaining solid customer relations.

AREAS OF EXPERTISE

Equipment Installation

Blueprint Interpretation

Outstanding Customer Service

Troubleshooting & Diagnostics

Electrical & Mechanical Repairs

Project Management

Preventive Maintenance

Welding & Fabrication

Safety & Compliance

WORKING EXPERIENCE

09/2017to april2021 DYNCORP INTERNATIONAL AFGHANISTAN

Position HVAC Technician

Duties & Responsibilities

Install compressors, evaporators, motors, ducts, and piping as well as mechanical/electrical controls; read and interpret blueprints/diagrams.

Conduct preventive and corrective maintenance on bearings, pumps, polyphase motors, shaft alignments and fans; document all maintenance/repair actions and manage equipment records.

Troubleshoot breakdowns and repair malfunctioning HVAC systems and components; utilize measuring and testing instruments.

Delivered outstanding customer service as main point of contact for project inquiries; achieved 100% quality service rating in random client surveys.

Routinely worked overtime, weekends, and holidays to ensure complete customer satisfaction.

07/2015- July 2017 Ecolog international Afghanistan

Position HVAC Technician

Duties & Responsibilities

Tested, troubleshot, and repaired systems by identifying malfunctions and replacing parts and components. Read diagrams, specifications, drawings, blueprints, and schematics.

Participated in numerous professional development activities to update knowledge and increase service/repair capabilities.

Demonstrated exceptional time management skills; organized and prioritized high volume of work orders to ensure maximum quality and service to customers.

Complete daily work orders and scheduled preventative maintenance of HVAC equipment.

Preparing documents after PPM and ensuring the equipment is working as per standard HACCP

Change filters, Compressors, Fan Motors and clean fan coils as needed.

01/2014-05/2015 supreme group .net Afghanistan

Position HVAC Technician

Duties & Responsibilities

Assessed customer service needs; repaired and installed appropriate components. Traveled extensively throughout assigned region to provide prompt service to new and existing customers.

Maintained professional customer relationships, communicating complex information to update customers on project status.

Collaborated with licensed contractors on installation and repair services for complex building maintenance projects.

Recognized for efficiency in troubleshooting, diagnosing, repairing, and performing preventative maintenance on building and facility HVAC systems

02/2012-06/2013 Rae rex east Africa Nairobi Kenya

Position HVAC Technician

Duties & Responsibilities

Installed, maintained, repaired, and testes equipment of heating and air conditioning systems for clients. Implemented energy-efficient solutions for heating and air that saved clients cost on maintaining and heating/cooling homes annually.

Perform general repairs on clients systems and equipment, ensuring adherence to code requirements. Developed expertise in communication systems installing, wiring, and testing through company for various clients in and around the four state areas.

Cultivated excellent relationships with clients, resulting in a strong base of referral business.

Ensure cleanliness in the assigned work spaces.

Perform other duties as assigned.

EDUCATION BACKGROUND

2011-2012 Thika Institute of Prefessional Studies

Award Certificate of Refrigeration and Air Conditioning

2009-2010 National Youth Service

Award Certificate in Culinary

Hygiene and discipline in general

Driving course classB,C&E

First Aid Certificate-Kenya Red Cross

Fire Extinguisher Training

2004-2007 karangia high school

Award Kenya certificate of Secondary School

PROFESSIONAL TRAININGS

Mar 2017 : RSES-USA

Trained in : Universal EPA Certification

Sep2020 : STRATEGIA NETHRLANDS

Trained : Diploma in Humanitarian Aid

(Introduction of conflict management)

(Effective humanitarian response)

(Disaster management)

(Crisis management communication)

(Important of humanitarian Aid)

CERTIFICATIONS

2012 : Certificate of participation in Customer Service.

Rae rex east Africa.-Nairobi, Kenya.

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REFEREES

Available on request.

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