Benefits Representative Resources Coordinator
Resume:
Erica Guillory
*** ******* ****** 318-***-****
Shreveport, La. 71106 ************@*****.***
ESL TEACHER WITH ONE YEAR EXPERINCE
PROFESSIONAL EXPERIENCE
ESL Teacher 2019-present
English First Kids Online
Provide online English as a second language instruction
Teach grammar, vocabulary, conversation and phonics
Provide written and verbal communication skills
120 hour TESOL certified
Human Resources/ Customer Service 2013-2020
Orleans Pralines- Shreveport, La
Conduct new hire orientation
Maintain employee files
Verify employee attendance and pay post to ADP
Maintain I9’s
Post open positions and assist with application process
Write and edit employee handbook
Write contracts
Customer Service
Human Resources Coordinator/Benefits Representative 2009-2013
Teleperformance ASD- Shreveport, La
Enroll employees into company sponsored health, vision, dental, life insurance plans
Enroll employees into company sponsored 401k program
Completed monthly insurance bill reconciliation and notified accounting of discrepancies
Completed monthly COBRA bill reconciliation and notified accounting of discrepancies
Submitted Cobra notifications to our current COBRA vendor
Submitted benefit cancelations to the insurance provider, payroll and the benefits department
Uploaded new hire information into our company’s current electronic employee file
Assist with payroll discrepancies and submitted to payroll
Working with employee relations and employee complaints
Assist recruiting with interviews and hiring employees
Issue Resolve
COMPUTER SKILLS
Database Applications:
Microsoft Power Point
Microsoft Word
Microsoft Excel
EDUCATION
Bachelor of Science in Family Consumer Sciences December 2008
Northwestern State University
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