Personal Assistant /Receptionist

CURRICULUM VITAE

PERSONAL DETAILS

NAME : Charmaine Tserema

ADDRESS : 826E Tshipa Street

Zone 1 Meadowlands

1852

TELEPHONE NUMBERS : Residential: +27 (0-84-873-****

Cellular: +27 (0-78-601-****/061-***-****

ID NUMBER : 820-***-**** 085

HOME LANGUAGE : Setswana

OTHER LANGUAGE : English

NOTICE PERIOD : 1 Month

E-MAIL ADDRESS : *****************@*****.***

EDUCATIONAL DETAILS

SECONDARY EDUCATION

INSTITUTION : Thutolore Secondary School

LEVEL ACHIEVED : Matric

SUBJECTS TAKEN : English, Afrikaans, Business Economics, Biology,

Setswana, History

MERIT OF ACHIEVEMENT : MS Dos, MS Windows 95 / 98, Microsoft Word 2000

EXTRA ACTIVITIES : Reading Novels

TERTIARY EDUCATION

DATE : 2002

INSTITUTION : Rosebank College

QUALIFICATION : Certificate in computer studies

COMPUTER LITERATE : Excel, Word, Access, PowerPoint Internet & E-mail, Outlook Express

DATE : 2003

INSTITUTION : Birnam Business College

SUBJECTS PASSED: : Introduction to travel and Tourism, Typing, Excel, Ms Word, Access,

Powerpoint, Ticketing & Business English.

DATE : 2003

INSTITUTION : Galelio

QUALIFICATION : Galelio Certificate

EMPLOYMENT HISTORY

EMPLOYER : Neledzi Cleaning Services

POSITION HELD : Receptionist

DUTIES : Taking Inbound and Outbound calls

Stock taking

Assisting the accounts lady with Invoices on her absence

Grouping staff (housekeepers) and sending them to different

Contracts

REASON FOR LEAVING : Growth

EMPLOYER : The Don Suite Hotel

DATES OF SERVICE : October 2007

POSITION HELD : Receptionist

DUTIES : Taking inbound and outbound calls

Ordering and Purchasing of Head Office Stationery.

Assisting operations Manager with preparations for board meetings.

Liaising with guests on a daily basis and handling queries.

Sending and receiving parcels

Assisting HR with filing and preparing packs for training.

DUTIES : Personal Assistant

Dealing closely with the clients with regards to the new

Developments (Re: opening of new hotels)

Communicating with clients through Emails and sending contracts.

Preparing boardrooms for meetings (refreshments, stationery etc.)

Communicating and having negotiation meeting with the Banks for

Financial assistance.

IN HOUSE TRAINING : Front Office and Administration

Stepped into Front Office and gained all knowledge which was

Required in this department.

Administration was the next department and learnt everything I

Possibly could

Trained with other staff that joined the team according to company

Standards

DUTIES : Debtors Clerk & Hotel Administrator

Ordering and purchasing stock of all departments (Food,

Beverages and stationery, chemicals (Budget requirement)

Checking on deliveries and follow up on shortages or incorrect stock

Debtor’s collection (Dealing with 70 agents)

Month end / closing. Stock controlling.

Drawing bank statements & cashing off books.

Printing of monthly invoices & statements to clients

Reconciliation of petty cash.

Strict control of stock level

Ensure all Queries are resolved, responded to and feedback to

Management.

Reconciling all creditors invoices and dealing with all suppliers banking of all cash

Attending Sales Meetings and liaising with Agents

Planning of Travel agents and Group dinners and breakfast.

Preparing and compiling invoices at month end and reconcile on

Creditors Filing System.

Leader of Lifestyle Committee. Duties entails the following:

Planning and co-ordinating events with staff

Drawing up reports and submitting before due date

Involve and liaise with Community Uplifting Project

Organising functions for C.U.P and that this is continuously

Happening

REASON FOR LEAVING : Seeking better prospects and a new challenge.

EMPLOYER : Nandos Chicken Land

POSITION HELD : Waitron and Cashier

DUTIES : Waitressing, Cleaning, Cash handling, Brand Ambassadors.

REFERENCE

EMPLOYER : Bay drive Trading

NAME OF REFEREE : Mr Rob Williams

TELEPHONE NUMBER : 082-***-****

EMPLOYER : Don Suite Hotels

NAME OF REFEREE : Mrs Moeshfiqah Joseph

TELEPHONE NUMBER : 021-***-**** or 072-***-****

EMPLOYER : The Don Beach Road

NAME OF REFEREE : Mr Dennis Peel

TELEPHONE NUMBER : 083-***-****

EMPLOYER : Neledzi Cleaning Services

NAME OF REFEREE : Mr Patrick Nengovhela

TELEPHONE NUMBER : 011-***-****

EMPLOYER : Nandos Chicken Land

NAME OF REFEREE : Mr Oliver Jele

TELEPHONE NUMBVER : 011-***-****

Motivational letter

Your company would benefit from my positive attitude. Being innovative and disciplined helps me to adapt easily to changing circumstances. I am hard working, deadline driven, career orientated and pride myself in being trustworthy. Excellent command of English & strong communication skills I am able to multi-task and cope under pressure, strong organizational skills.

I urge you to seriously consider my application as I can only benefit your company.

Thanks for your consideration

Charmaine Tserema

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