Security Director Customer Service
Resume:
Crystal Williams
Brackenridge, Pa 15014
**************@*****.***
Summary of Skills
Excellent analytical skills
Computer proficient
Critical thinker
Energetic and organized
Planning/coordinating
Leadership abilities
Strong verbal communication
Quick learner
Attention to detail
Customer service
Motivated to succeed
Responsible
Education
Butler County Community College Associates Degree in Criminology/General Studies 2004-2007
Employment
Pittsburgh Mills Mall Assistant Security Director 2006-2009
Patrolled buildings, grounds, and parking areas to assure that areas are locked or unlocked.
Checked fire exits, doors, and fire lanes to keep them clear for emergency use.
Assisted the public and tenants with information and provided directions as needed.
Investigated reports of criminal behavior or violations of the code of conduct.
Monitored the phone and CCTV cameras for emergency calls or situations.
Trained new employees.
Completed payroll duties and scheduled staff to provide 24/7 coverage.
Glow in the Dark Mini Golf Customer Service/Sales 2009-2012
Worked money transactions and cash register.
Cleaned party rooms, bathrooms, and golf course.
Answered phones and booked birthday parties.
PPG Industries Laborer 2012-present
Followed batch tickets to yield quality product.
Operated fork truck and various other machinery.
Pulled samples and calculated times for quality tests.
Regularly handed 50+lb bags of raw materials.
Trained new employees.
Military experience
Army National Guard 2002-2008
Operation Iraqi Freedom: 2005
National Defense Service Medal
Iraqi Campaign Medal
Global War on Terrorism Service Medal
Armed Forces Reserve Medal and Mobilization
Army Service Ribbon
General Thomas J. Stewart Medal
Bronze Star
Action Badge
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