Administrative Assistant- Data Entry Clerk

Ana C. Santos

Long Beach, CA *****− 562-***-**** – ********@*****.***

Objective

I seek challenging opportunities where I can fully use my skills for the success of the organization and myself.

Skills

Bilingual- Spanish and English

MS Office

Outlook

Adobe

Online Database(s)

WPM 45

Experience

Administrative Assistant

SCAN Health Plan, Long Beach, CA 90806

December 2015-Present

Provides administrative support and performs clerical functions in support of departmental daily tasks, data entry, projects, etc.

Organizes and prioritizes work by reading and routing correspondence; collecting information; initiating telecommunications.

In charge of New Employee deployment

Supports department scheduling and calendar maintenance, coordination of meetings, conferences, web and teleconferencing.

Prepares correspondence, documents and reports by collecting and summarizing information.

Maintains department supply inventory by anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.

Provides information by answering questions and requests.

Provides historical reference by using filing and retrieval systems.

Maintains customer confidence and protects operations by keeping information confidential.

Utilizes department desktop procedures, workflows, job aids and training material.

Identifies barriers and brings to the attention of the supervisor/manager.

Adheres to all quality, compliance and regulatory standards to achieve SCAN outcomes.

Contributes to team effort by accomplishing related results as needed.

Office Manager (Data Entry)

Home Energy Assistance Living, Inc., Monterey Park, CA

May 2013 –August 2015

Supply Management, Informing Others, Delegation, Staffing, Managing Processes, Supervision, Developing Standards, Inventory Control, Reporting Skills

Liaison between HEAL, Inc. and Southern California Edison

Supports company operations and maintains office efficiency

Designs and implements office policies and completes operational requirements

Maintains office staff and contributes to team effort

Maintains professional and technical knowledge

Resolves Customer Issues

Creates, reviews, and processes Invoices

Reviews and verifies source materials

Enters and records data from electronic and hard copy source materials into Online database

Verifies entered data ensuring accuracy. Identifies and reconciles routine and complex data input discrepancies. Deletes data entry errors and enters corrections.

Extracts and compiles information from databases

Logs and monitors physical location of source documents.

Train and provide assistance and guidance to other data entry staff.

Customer Service Skills- Telecommunication

Certified Nursing Assistant

Windsor Gardens Nursing Home, Hawthorne, CA

January 2011 –October 2012

Take and document patient vital signs

Update patient chart accordingly

Feed, bathe, and dress patients

Set up medical equipment and assist with some medical procedures

Education

Associate degree, Business Administration

College Compton Center, Compton, CA

2020-Present

High School Diploma

Jordan High School, Long Beach, CA

Class of 2010

References

References are available on request.

Contact this candidate