Customer Service

Nalini Sundaramoorthy

***-** ****** *****, ***********, ON M1G 3S6

Phone: (416) 431 - 4333 E-Mail: ***********@*******.***

Career Objective

Obtain a Customer Service position where I can maximize my people oriented experience, communication skills and my problem analysis and problem solving abilities.

Skills and qualifications

• Highly skilled in providing prompt and friendly customer service

• Strong organizational skills and ability to give attention to details

• Keen attention to detail ensuring the accurate completion of multiple tasks by strict deadlines

• Ability to perform duties under pressure and perform multiple tasks simultaneously

• Detail-oriented and efficient in providing customer service in adverse situations

• Clear communication skills aimed at understanding client’s needs and providing corresponding services

• Excellent ability to communicate with the clients and fellow staff

• Computer Skills: MS Office and Internet

Core Competencies

• Communication

• Self-control

• Client account management

• Customer-satisfaction

• Assertiveness

• Follow up

• Information analysis

• Product demonstration

• Quality control

• Market knowledge

• Documentation

• Multi-tasking

Education

Completed High School Diploma

REFERENCES AVAILABLE UPON REQUEST

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