Dianne Rabkin- 239-***-**** – **** **th Avenue SW – Naples, Florida 34116

I have varied skills and find that many can be utilized wherever I have been employed. I am constantly learning and upgrading my skills.

Skill Sets

• Excellent speaking and writing communications.

• Exceptional listening skills and time and behavior management.

• Tolerant and flexible to different situations.

• Familiar with policies and procedures and “doing the right thing.”

• Good working knowledge of office equipment and software.

• Used to handling large sums of money.

• Ability to prioritize business coming through the door.

Experience

PGA TPC Treviso Bay – Naples Florida

2007-2017

Executive Assistant – Payroll Clerk

• Right hand to General Manager, Superintendent and Staff for HR, Payroll, Insurance, Vendors, Environmental Issues, Utilities, Scheduling, Monitoring and General Office Tasks.

• Worked with PGA Tour Staff to communicate, attend to details, solve problems, and fill in where needed to make tournaments a whopping success.

• Train and Support Staff with all Safety Programs and PPE.

• Coordinate accounting functions with controller and property developer to obtain long term company savings.

Education

• Oral Roberts University, Tulsa Oklahoma

English, Biology, Business

• Collier County VoTech Center, Naples Florida

Certification Computer Courses Cad, Word, Excel

• University of Florida, Naples Florida

Master Naturalist in Natural Habitats, Wetlands, Uplands and Coastal

• As Directed by Employer

Certifications in Excel, Personal Development (How to Deal With Difficult People)

Safety Training, Sales Training, HR PGA Tour

Awards

• Gold Star program for Exceptional Customer Service

• GCSAA Environmental Certification 2009

• Audubon International Certification 2009

• Liberty Mutual Company Safety Awards 2008

• PGA Tour Safety and Environmental Awards 2007, 2008, 2009

• Roger Kamholz, Golfdom Magazine: Behind the Scenes, article about the important contribution administrative assistants are to the operation.

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