Customer Service in Hospitality
Resume:
Alison Jerrold Jones
Suite 4-206
Cedar City, Utah 84720
adnvp0@r.postjobfree.com
My goal is to provide excellent customer service, offer support for fellow teammates, and assist in growing a successful business. I strive to learn, grow, and maximize my contributions with a new business endeavor.
Work Experience
Office Manager Foam 'N' Fabrics Inc., San Clemente, California
July 2012 Present
Working remotely to organize office inventory, manage payroll, payables and receivables and handle employment opportunities.
Order supplies and equipment, manage all office duties, and offer excellent customer service and customized recommendations to customers.
Esthetician- Miraval Life in Balance Spa at Monarch Beach Resort
May 2008 – January 2019
Performed professional facial treatments including Hydrafacial, microdermabrasion, oxygen facial as well as waxing services, spray tan applications and body treatments. Maintained high levels of customer service at a 5-Star, 5-Diamond Resort with extremely high caliber clientele. Offered at home skin regimens with extensive knowledge and training in multiple skin care lines.
Esthetician Equinox Luxury Fitness Club, Irvine, California
January 2013 November 2013
Performed professional facial treatments including Hydrafacial, microdermabrasion, oxygen facial as well as waxing services, spray tan applications and body treatments. I also provided at home skin care
regimens, product knowledge and reached high levels of sales goals while incorporating my experience in outstanding customer service.
Spa Coordinator Peninsula Beverly Hills, Beverly Hills, California
April 2012 July 2012
Maintained high customer service standards while assisting with reservations, product knowledge,
service and product sales. Provided excellent recommendations to high caliber guests while insuring
flawless service and experience.
Consistent 100% secret shopper scoring
Additional work experience available if requested
Education
San Clemente High School
Graduated with diploma
Saddleback College, Mission Viejo, California
General Education classes
James Albert School of Cosmetology
Licensed Esthetician
Attended skin care classes and seminars
Skills
Experienced computer skills in:
SpaSoft, Concept, SpaBiz
Microsoft Word, Excel, Outlook
Micros POS System
Quick learner
Extreme attention to detail
Team player
Sales/Product Knowledge
Aspire Sales training
Forbes Mobil Travel Guide training
-Multiple Employee of the Month awards
Training for multiple skin care lines such as Priori, OSEA, LaRoche Posay,
Origins, ESPA, SkinCeuticals, EmerginC, Epicuren, Dermalogica, Clarisonic
References available upon request
Contact this candidate