Babak Izadi

Personal Information

Date of Birth: September 06, 1980

Email: adnvno@r.postjobfree.com

Mobile: +98-912-***-****

https://www.linkedin.com/in/babakizadi/

Why I Am A Perfect Candidate For Your Required Position There are several reasons that I know myself as a perfect candidate for this position:

- Having hands-on experience in IT-related frameworks (ITIL, COBIT, SCRUM,…) and practices. Helped more than 30 organizations design and implemented ITIL processes. Several world-class certificates can be referenced as proof of my knowledge in this area (I was among the very first persons certified for the whole five available ITIL 4 modules worldwide).

- Having a solid background in technical topics such as Software/Web Development and Database Development/Management. More than 15 years of freelance and commercial experiences came along with valuable certificates - Microsoft® Certified Professional Developer (MCPD), Microsoft® Certified Technology Specialist (MCTS).

- Know how to measure the efficiency and effectiveness of IT activities by defining SMART metrics and KPIs.

- Know how to transform traditional IT teams into high-performing ones using DevOps principles, methods, and tools.

- Working with several Service Desk (Support) teams redesigning their structures and processes.

- Provided more than 200 ITIL, DevOps, HDI workshops as an accredited trainer.

- Having a good understanding of different IT dimensions, such as networking, virtualization, security, etc.

I worked closely with IT Service Delivery Managers, IT Managers, Service Desk Managers, etc., helping organizations improve their IT-related products and services for several years, and I am ready to accept any new challenges.

Considering myself a lifelong learner and a problem solver, I’ve never lost my curiosity and passion in dealing with new challenges.

Education, Taken Courses and Certifications

Azad University Of Qazvin (IR), Bachelor of Software Engineering

Industrial Management Institute (IR), Master of Information Technology Management (unfinished)

Certified in ITIL®, DevOps, COBIT®,

PRINCE2®, VeriSM™ and

Microsoft® Certified Professional

Developer (MCPD), Microsoft®

Certified Technology Specialist

(MCTS)

VeriSM™ Professional (EXIN)

ITIL® 4 Managing Professional (MP) (PeopleCert)

ITIL® 4 Strategist: Drive, Plan and Improve (DPI) (PeopleCert)

ITIL® 4 Specialist: Create, Deliver and Support (CDS) (PeopleCert)

ITIL® 4 Specialist: High-Velocity IT (HVIT) (PeopleCert)

ITIL® 4 Specialist: Drive Stakeholder Value (DSV) (PeopleCert)

ITIL® 4 Foundation (PeopleCert)

ITIL® 4 Approved Trainer (All available modules) (PeopleCert)

ITIL® Foundation V3 (Loyalist)

ITIL® Intermediate certificate in IT Service Operation (Accredited Online Course, SimpliLearn)

ITIL® Intermediate certificate in IT CSI (Accredited Online Course, SimpliLearn)

ITIL® Practitioner certificate in IT Service Management (Accredited Online Course, SimpliLearn)

ITIL® Intermediate Service Strategy (Accredited Online Course, SimpliLearn)

ITIL® Intermediate Service Design (Accredited Online Course, SimpliLearn)

ITIL® Intermediate Service Transition (Accredited Online Course, SimpliLearn)

ITIL® Intermediate SOA, OSA, PPO, RCV (Accredited Online Course, SimpliLearn)

ITIL® Managing Across the Life Cycle (Accredited Online Course, SimpliLearn)

DASA DevOps Professional – Specify and Verify (APMG)

DASA DevOps Professional – Enable and Scale (APMG)

DASA DevOps Professional – Product Owner (APMG)

DASA DevOps Fundamental (APMG)

DASA DevOps Approved Trainer (DASA)

PRINCE2® 2017 Foundation (PeopleCert)

HDI® Support Center Analyst (HDI-SCA)

COBIT® Foundation V4.1 (ISACA)

Microsoft® Certified Technology Specialist (MCTS): .NET Framework 4, Web Applications

Microsoft® Certified Professional Developer (MCPD): Web Developer 4

Microsoft® Certified Technology Specialist (MCTS): .NET Framework 4, Data Access

Microsoft® Certified Technology Specialist (MCTS): .NET Framework 4, Service Communication App.

Microsoft® Certified Technology Specialist (MCTS): .NET Framework 3.5, ASP.NET Applications

Microsoft® Certified Professional Developer (MCPD): ASP.NET Developer 3.5

Microsoft® Certified Technology Specialist (MCTS): .Net Framework 2.0, Web Applications

Microsoft® Certified Professional Developer (MCPD): Web Developer

Microsoft® Certified Technology Specialist (MCTS): .Net Framework 2.0, Windows® Applications

Microsoft® Certified Professional Developer (MCPD): Windows® Developer Transcript validate URL: https://mcp.microsoft.com/anonymous/transcript/validate Transcript ID: 796284

Access Code: 12345678

IT Related Skills

Frameworks and Methodologies

o ITIL / IT Service Management (expert)

ITSM related tools such as:

Marval Service Management (expert)

o ISO/IEC 20000 (expert)

o DevOps (expert)

o Agile / SCRUM / Kanban (expert)

Manage Engine – SDP (expert) o COBIT (advanced)

Technical Skills

o .Net Framework Windows/Web

Development using C# and ASP.net (expert)

o JavaScript – Client Side scripting (expert)

o Microsoft SQL Server

Administration/Development (expert)

o T-SQL programming (expert)

o HTML / CSS / EF (advanced)

o Software Architecture (advanced)

o Modern Web Development Frameworks

(React, Angular, Wu.js) (intermediate)

o Virtualization (VMWare, ESXi, VCenter)

(intermediate)

o Networking Services (DHCP, DNS, DC)

General Non-IT Skills

Project Management (using methodologies such as PMBOK, PRINCE2)

Time Management (using techniques such as GTD)

Problem Solving (using techniques such as Ishikawa, Kepner-and-Trego)

Blogging (right now, I only do blogging in Farsi)

And also, I am a Certified Barista ;-)

Work Experience

Rayzan Samaneh Gostar Management Consulting (aka. RSG)

CEO, Apr 2013 – present

o RSG is a 12 employee management consulting company, a market leader in Iran’s IT consulting.

Principal Consultant / Project Manager

o Participated in +30 ITIL implementation projects

Marval Service Management (ITSM Tool) Consultant / Implementer o Participated in 8 ITIL implementation projects using MSM tool (Marval)

Trainer of various courses

o ITIL® 2011/4 Foundation (more than 170 workshops) o ITIL® 2011 Intermediates (Service Operation, Service Transition, Practitioner) o ITIL® 4 Specialist: Create, Deliver and Support (CDS) o ITIL® 4 Specialist: High-Velocity IT (HVIT)

o ITIL® 4 Specialist: Drive Stakeholder Value (DSV) o ITIL® 4 Strategist: Drive, Plan and Improve (DPI) o DASA DevOps Fundamental (more than 30 workshops) o DASA DevOps Product Owner

o DASA DevOps Specify and Verify

o DASA DevOps Enable and Scale

o HDI® Support Center Analyst/HDI Support Center Team Lead/HDI Support Center Manager Marval Software Group (UK-based ITSM Tool Provider)

Authorized Regional Representative, Apr 2013 – present o Managing the pre-sales and customer engagement related activities.

Authorized Marval Service Management Tool Implementer o MSM is verified for 16 Pink Elephant Processes and endorsed as an Axelos Gold Level Tool Petro Iran Kish Development (aka. PEDCO)

Software Development Team Lead, Feb 2010 – Mar 2013 (Full-Time)

Full-Stack Developer, Feb 2010 – Mar 2013 (Full-Time) LotraSoft Software Solutions

Chairman of the Board, May 2001 - Feb 2010

Full-Stack Developer, May 2001 - Feb 2010 (Full-Time)

Instructor of various courses, 2001 - Feb 2010 (Part-Time) o Web Design

o Web Development Using ASP (3.0), Microsoft ASP .Net (C#) o Microsoft SQL Server Database Design and Administration o More than 12,000 Hrs of teaching

Faratar Az Danesh

Instructor of a specific course, 2007 - 2013 (Part-Time) o Web Development Using Microsoft ASP .Net (C#)

o More than 3,000 Hrs of teaching

Freelance

Full-Stack Developer, 1997 - 2013 (Part-Time)

References

Available on request.

Contact this candidate