SAMUEL JEGERE

IT/TELECOM TECHNICIAN

(IT SUPPORT, SOLUTIONS & SERVICES PROVIDER)

August 0

(Present)

* * - *

April-Dec, 2017

EDUCATION

Ongoing BSc In Software Engineering & Application

Development, SEAD-Bugema University.

Advanced Certificate in Electronics Technology; specializing in Radio & TV Telecommunications, & Microprocessor circuitry

(Nakawa Vocational Training Institute & JAICA-Japan). Ongoing Certificate In Adobe Illustrator, InDesign & Photoshop-Saipal Institute of Technology Management. CISCO-Implementing Cisco Network Security (IINS) 3.0 - Computer Learning Centre, Nairobi Kenya.

MCOP-Geographical Information System (GIS) - JMTC, UNSOS Mogadishu Somalia.

Solar Renewable Energy - Computer Learning Centre, Nairobi Kenya.

CISCO-Implementing CISCO Wireless Network Fundamentals

(WIFUND)-Computer Learning Centre, Nairobi Kenya.

CISCO-Interconnecting CISCO Networking Devices (CCNAX)- Computer Learning Centre, Nairobi Kenya.

Fiber Optic-Structured Cabling-Computer Learning Centre, Nairobi Kenya.

SATCOM-Research & Development Centre, MoD, Kampala Uganda.

SABA-GIFCO core business focused on Oil & Gas Industry Logistics. A range of custom-designed transport and handling equipment was added to SABA-GIFCO assets. Branch offices with a strength of expert transport engineers and technical team with extensive local know-how operated in oil-rich country projects.

HP Proliant 380 Gen10 Server installation from Scratch

Server 2019 full configurations (DC/AD, iLO, RAID=5, SSD upgrade, all other server roles installations) & implementing all other security policies.

Network/Internet establishment from scratch

Providing Computers/Printers/CCTV/PABX/VoIP/HF-VHF Radio's Hardware & software installations, configurations, maintenance & repair services

Managing companies' C'Panels, Outlook configurations & maintenance

Managing Access control & Burglar Systems

Managing company's ICT infrastructures & providing necessary support in all procurement processes

Team leader in fields (Kampala Head Office, South Sudan as a branch & Mombasa as a branch)

Conducts trainings to user-Staff in Microsoft Teams, IT company policies, IT equipment management precautions, e.t.c & handling Research & Development projects.

Managing all Service-Desk IT tasks remotely & physically 2nd Floor Fortune Plaza,

Opposite Arua Park Police

Station William Street

Kampala, Uganda

adnvn0@r.postjobfree.com

+256-***-***-***

TRAINING CERTIFICATIONS

May, 2018

PROJECT1-Network Establishment

March, 2021 (Present)

July, 2018

July, 2018

January, 2021 (Present)

EXPERIENCE Lexus ICD & Saba-Gifco, Uganda

IT Supervisor

www.saba-gifco.com

Salary Scale-Net: 1,500,000 Ugx

FLUENT LANGUAGES

Verbal & Written

CORE VALUES

English

Swahili

Luganda

Credibility

Integrity &

Responsibility

MOTIVATION

I am passionate in Research &

Development

April - 0 8

March -Dec, 0 8

November, 0 8

RESPONSIBILITIES

SKILLS/COMPETENCE

Managerial & Administrative

support skills

Team leadership &

Responsibility management

Creativity & Innovative skills

Probloms Analyst & solver

Easibility in environmental

adoption

Passionate to learn from both

chellanges & trainings

Able to cooperate with different

personalities with their

respective dignities

Advanced Computing skills.

Providing managerial roles in finances, administration & in directing full proper flow of the entire business

Managing all Systems & Networks of Ethereal client's enterprises

Providing Computer Hardware & software installations, configurations, maintenance & repair services

Managing client's C'Panels, Outlook configurations & maintenance

Managing client's Printer, configurations, maintenance & repair

Managing client's VoIP (CISCO Phones) installations, configurations maintenance & repair

Managing client's CCTV Camera systems, installations, configurations & maintenance & repair

Managing client's IT infrastructures & providing necessary support in all procurement processes

Team leader in fields

Conducts trainings to user-clients in Microsoft Teams, IT company policies, IT equipment management precautions, e.t.c & handling Research & Development projects.

Manging all client's Service-Desk IT tasks remotely & physically

Managing company's ICT infrastructures & providing necessary support in all procurement processes

Server machines full configurations (DC/AD, iLO, RAID=5, SSD upgrade, all other server roles installations) & implementing all other security policies.

Managing Access control & Burglar Systems

PABX/VoIP/HF-VHF Radio's Hardware & software installations, configurations, maintenance & repair services RESPONSIBILITIES

Ethereal IT Solutions is a registered IT Support, Solutions & Service provider which was established fours years ago, a business that leverages information technology & communications to add value to small, medium & large enterprises, with a focus on offering reliable solution services.

Ethereal IT Solutions

IT Specialist & Director

www.etherealuganda.com

January, 2016 (Present)

March, 2020

to

December, 2020

Canopy IT Solutions (U) Ltd

IT/Technician, Specialist in Hardware & Networks

www.canopy.ug

Canopy IT Solutions (U) Ltd is one of the leading IT Solutions & Services Consultancy Campany, a firm that leverages information technology to add value to medium & large enterprises.

Canopy offers reliable solution services to very big companies & organisations such as KCL, LDC, AFripads (U) Ltd, Legacy Group, ASIGMA Capital, ENABEL-MoE, Matoke Tours, GOETHE, AYO-MTN, e.t.c, & other several call supoort solutions. April, 2018

to

April, 2019

RESPONSIBILITIES

RESPONSIBILITIES

Configuring Layer 2 and 3 network equipment as it pertains to VOIP functionality, cabling requirements related to end user voice devices and their function, assist creating and maintaining branch layout topologies using wiring diagrams

As necessary, provide back-up assistance for the IS help desk and computer network support functions & Advise clients/users on their use of standard IT applications

Manage, input, and update Engineering Databases (i.e. ICON, Venue…) to reflect new builds, adds, decommissions, provide general guidance to cross functional teams as it pertains to network projects, systems, process and resolve a wide array of engineering issues in coordination with other internal/external organizations

Supporting and maintain the Company’s IT systems including desktop provision, network infrastructure, and associated software and business applications (Implementing Domains Controller, Active Directories, Address Books, WLAN, LAN, Internet Connectivity, Cloud Computing, e.t.c) & handle server shutdowns and restore service according to documented procedures of our clients

Repair and maintain all office electronic equipment such as computers, printers, cameras, network devices, VoIP devices, etc.

Installing & maintaining PBX systems of several clients and also tracking proper usage.

Managing, installing, configuring, maintaining & repair surveillance equipments/trackers United Nations-UNSOS, Mogadishu Somalia

IT/Technician, Systems & Networks Support Engineer www.unsos.org

Undergo on-the-job training to install and maintain all aspects of the Motorola Radios (TETRA) and satellite telecommunications system including wire and cabling

Maintenance, programing, upgrade and repair of Motorola 2-way radio models including handheld/man-pack/vehicular/base-station and TETRA radios. Maintain, upgrade and repair of Motorola key variable loaders including KVL3000+, KVL4000 and performed RF test equipment to include IFR2970, IFR3920. Responsible of coordinate, setup and supervise field projects including 2-Way Radio Firmware upgrades, hardware upgrade, feature set upgrade and code-plug programming

Provided professional service desk solutions, effectively communicated and worked closely with UN technical team to understand and implement security needs. I dedicated my professionalism to find creative solutions to prevent network security breaches

Excellently encouraged my team and ensured IT/Telocom technical staff have the necessary resources to maintain networks, ran diagnostics to determine source of network errors and then ensured network access (LAN, WLA, WAN, Internet Connectivity) across the Base-Camp & outside to other Camps (like Sate House, Eden Airport, MLB, Mission HQ, )

Trained new CITS staff both military and civilians on new technology, security strategies and how to implement network improvements, analyzed systems to identify and perform needed maintenance

Identified potential problems and brainstormed solutions, set up backup data storage and studied new applications for network system, provided maintenance, technical support and troubleshooting of desktop computers, printers, telephones and other devices to ensure effective use of technology resources and participated in the effective operation of the IT Help Desk by taking requests, tracking work tickets, maintaining equipment inventories using UMOJA software

Maintained the security of client computers and data by ensuring operating system updates and virus protection are installed as well as finding and eliminating malicious applications

Familiarized with Internet/Intranet coding tools and scripting (e.g. PowerShell, Bash, PHP, ASP, etc.) and helped resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Supported end-users with application, computer, desk phone, printer and basic network related issues following established policies, processes and procedures

Installed workstations, laptops, printers and other desktop related equipment as directed by service request tickets, including asset tracking and systems monitoring and assisted in moving desktop equipment to different locations. Sammiez Technologies was a full registered business which was later in 2016 changed its particulars to Ethereal IT Solutions. Since early 2012, it has been operating with central region of Uganda with its base at Bugema University main campus

It managed projects (i.e. Ethernet cable structuring mainly copper CAT5-6 & fiber pig-tiles, University stationary & all office IT equipment, security electronics equipment supplies with Bugema University. Robotics project with several secondary schools such as Gayaza High School & Crane High School) Providing ICT trainings to small enterprises & secondary school for their A'Level students. Feb, 2012

to

Dec, 2015

RESPONSIBILITIES

Teaching assistant in science department (Mathematics, Physics, Chemistry & Commerce), I conducted full lectureship authority on Engineering Circuitry lessons

Served as electronic technician in various Ugandan secondary school science clubs such as Gayaza High School and Crane High School where I conducted build, test, repair, troubleshoot, and modify tasks on electrical/electronic components and systems.

I was a part of the team from Nakawa VTI that conducted a course in Robotics from Tokyo Japan where we built a robot we called pick N Place Robot and it has helped most of technical students to enhance robotics skills in Uganda.

Innovated training plans, adapted at assessing the training needs of students at various skill levels and adjusting training programs to fit those needs.

Trained students in communication and presentation skills and ability to adapt to train one-on-one and presenting to fellow students and different club groups of various schools.

Developed training programs and project materials for science club students and conducted E-Learning training sessions, webinars, and informal Q & A sessions for students across several schools.

Work with club patrons to determine students’ training needs and develop effective circuitry training programs REFERENCES

CANOPY IT SOLUTIONS (U) LTD

Moyo Close, Bukoto Kampala

NAME: SOLIDE AMULI

Position: Managing Director

Email: adnvn0@r.postjobfree.com

Phone: +256-***-***-***

Sammiez Technologies

Electronics Technician, Circuitry Trainer

adnvn0@r.postjobfree.com

UNITED NATIONS-UNSOS

UN Base, Mogadishu Somalia

NAME: LOUIS OGWEL

Position: GIS Server Administrator

Email: adnvn0@r.postjobfree.com

Phone: +252-***-***-***

NVTI-JAICA

Kampala Uganda

NAME: MICHAEL RUJUMBA

Position: H.o.D Electronics

Email: adnvn0@r.postjobfree.com

Phone: +256-***-***-***

ETHEREAL IT SOLUTIONS

Fortune Plaza, Kampala Uganda

NAME: HAMISS WALUDHA

Position: Administrator

Email: adnvn0@r.postjobfree.com

Phone: +256-***-***-***

SABA-GIFCO & LEXUS-ICD

East Africa

Kampala-Uganda

NAME: Kassim Yammany

Position: General Manger

Email: adnvn0@r.postjobfree.com

Phone: +256-***-***-***

Has been presented to

JEGERE SAMUEL

On successful completion of the authorized Cisco training course: Implementing Cisco Network Security (IINS) 3.0

April 4, 2019

Date

Computer Learning Centre-Kenya

Learning Partner

Drew Rosen

Senior Director, Learning@Cisco

Muinde Ndola

Certified Cisco Systems Instructor

Certificate number: 90330

Contact this candidate