Inventory Manager Center Technician

Jonathan Russell Edwards

*** ******* **, ******, ** 30605 772-***-**** *******@*****.***

EDUCATION

The University of Georgia Athens, GA

Bachelor of Biological Science, Biology Graduated: May 2019 Honors: HOPE Scholarship Recipient

RELEVANT WORK EXPERIENCE

Grifols Biomat USA Athens, GA

Donor Center Technician/ Marketing Coordinator November 2020 - Present

● Ensures all donor screening information is complete and accurate prior to donation

● Ensures donor safety and confidentiality

● Assess donor suitability and engage in set-up, monitor, and disconnect procedures of plasmapheresis machines and donors

● Promotes customer satisfaction through appropriate interactions and responsiveness to needs in a fast paced environment

● Performing venipuncture and capillary blood collection in a safe and correct manner

● Fielding of questions from patients and medical staff about tests and testing being administered

● Assisted with management on SMS marketing to maintain a seamless communication with donors

● Implementing SMS messaging to advertise our promotions led to a 30% increase in volume to the center over a one month period.

University of Georgia Athens, GA

Undergraduate Researcher August 2016 - December 2018

● Followed sterile and aseptic techniques in laboratory practice

● Analyzed bacteria in Microbiology lab

● Used microscopes to observe bacterial structure

● Used gram staining to highlight internal bacteria structures

● Differentiated motile bacterial characteristics

● Used Western Blot to analyze and detect differences within bacteria cultures

● Sterilized equipment and glassware in the laboratory Magnolias of Athens Athens, GA

Inventory Manager/Sales September 2016 - February 2020

● Providing customers with enjoyable and professional experiences

● Coordinated and participated in multiple extra-curricular activities at the venue such as industry night, socials, and gamedays

● Promoted the business and its scheduled events on social media

● Determined customer needs by asking relevant questions and actively listening to their responses

● Consistently reduced costs through optimization of logistics planning

● Worked in a fast-paced environment serving patrons requests while being responsible for assisting with monitoring customer behavior and interactions and being able to defuse volatile situations while keeping a patient and friendly demeanor to keep the work environment positive

Doctors Hospital of Augusta Augusta, GA

Certified Nursing Assistant August 2012 - May 2014

● Responsible for the ordering of patient living facilities, serving meals, feeding patients as necessary and ambulating, turning, and positioning patients

● Assisted the nursing staff with medical tasks such as taking blood, monitoring vitals with medical equipment and reporting patient behavior and wellbeing

CERTIFICATIONS

● Basic Life Support for Healthcare Provider

● Certified Nursing Assistant Certification (CNA) Received on 02/10/2014 (Biennial Renewal)

● National Phlebotomy Association (NPA) Certification Eligible

● CPR Certification 2020

● Operator of Uninspected Passenger Vessel –CHAPS-340 SKILLS & INTERESTS

Language Skills: Well-versed both in speaking English and professional writing; excellent in interpersonal communication, presentation, and public speaking skills; intermediate proficiency in Spanish Computer and Social Media Skills: Extensive understanding of Microsoft Office suite (especially Excel, Outlook, PowerPoint, SharePoint, and Word), advanced social media knowledge (Facebook, Twitter, Instagram, and Snapchat) Interests: All sports, fishing, exercise, cars

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