ERIKA SANTAMARIA
**** ******* ***, *********, **********, 94089 408-***-**** *************@*****.*** Experienced Quality Control Inspection with over 20 years of experience in Electronic, medical, computer and car devices. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Relationship development
MS Office
Problem resolution
Regulatory compliance
Policy reinforcement
Organization
Tool use:Caliper, Micrometer, depth gage, pin gage, Micro-vu, Microcospe, etc SAP System
Oracle
Communications
Accounting - Some college (No degree)
De Anza College Cupertino, CA
High School Diploma 1994
Anaheim High School Anaheim, CA
Quality Inspector Tech. November, 2020 to Present
Jabil (Aerotek) Fremont, CA
Handled Inspection for Incoming raw and finished Material. Established and tracked quality department goals and objectives. Tracked quality issues with external customers, suppliers and internal plant operations. Resolved problems, improved operations and provided exceptional client support. Work with Buyers, Suppliers and Engineers to resolved and disposition material for RTV process. Specified quality requirements of raw materials with suppliers. Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. Collected production samples regularly and performed detailed quality inspections. Maintained excellent attendance record, consistently arriving to work on time. Managed quality assurance program, including on-site evaluations, internal audits and customer surveys. Inspected products and worker progress throughout production. Recorded, analyzed and distributed statistical information. Quality Inspector May, 2011 to November, 2020
Sanmina Corporation San Jose, CA
Discarded and rejected products, materials and equipment not conforming with specifications. Inspected [Product or service] with accuracy, reporting problems or defects quickly. Documented findings and produced reports to aide management in assessing and correcting quality concerns. Routinely checked measuring equipment to resolve testing problems. Performed frequent visual inspections to root out tolerance and compliance issues. Inspected and packaged products meticulously according to manufacturing specifications. Recorded defects and coordinated issue resolution with development team and functional leads. Utilized gauges, tools and equipment to complete in-depth assessments. Identified and helped resolve non-conforming product issues. Maintained high standard of workmanship by using only approved data, materials, tools and test equipment. PROFESSIONAL SUMMARY
SKILLS
EDUCATION
WORK HISTORY
Quality Inspector Team Leader April, 1997 to March, 2011 TE Connectivity - Tyco Electronics chem GmbH Menlo Park, CA Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans. Reported production malfunctions to managers and production supervisors. Evaluated interactions between associates and customers to assess personnel performance and customer satisfaction. Assured consistent quality of production by implementing and enforcing automated practice systems. Collected production samples regularly and performed detailed quality inspections. Established and tracked quality department goals and objectives. Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction. Tracked quality issues with external customers, suppliers and internal plant operations. Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. Resolved conflicts and negotiated mutually beneficial agreements between parties.