Sanjana Matin
Orlando, Florida 407-***-**** adnv80@r.postjobfree.com
Objective
Student actively trying to work and gain experience in a reputable organization to expand my learnings, knowledge, and skills. Also trying to make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience. Education
Valencia College; Orlando, FL
-Associate of Arts in General Studies
GPA 3.02
University of Central Florida
-Bachelors in health service administration
(College of community innovation and
education)
Relevant Coursework
● Medical Terminology
● Professions of Caring
● Biology I
Experience
Barefoot’n The Keys Resort - Front Desk Associate (July 2021-Present)
● Ensure proper standards of hospitality are provided to all members, owners, and guests on property and/or via telephone.
● Check in/check out arriving/departing members, owners, and guests, makes room reservations, and performs Front Desk related functions.
● Verify member, owner, and guest information (i.e. for additional keys, telephone calls, and packages).
● Compute billing charges, collect payments and provide change.
● Complete Front Desk Agent checklist daily.
● Performs other related duties as assigned.
Advent Health Kissimmee- Intern (January 2021-April 2021)
● Doing clerical work along with data entry
● Preparing new hires report
● Assigning classes and CBLs for new hires
● Completing CBLs and working in ALN
● Faxing/scanning and emailing documents
● Working with ICU and PCU employees data
Burlington - Store Associate (October 2020-July 2021)
● Greet every customer with a smile and inquire about the store experience.
● Answer questions about merchandise and maintain current knowledge of promotion.
● Maintain a good relation with customer for better business
● Professional appearance and outstanding work ethic Volunteer at Osceola Regional Hospital (working at the GME office) (January 2020 - Present)
● Sorting profiles and eliminating unnecessary data on paper
● Working on data entry
● Doing the faxes which included deleting old ones and getting new faxes
● Working with the supervisor while reviewing the assigned work US Polo ASSN - Store Associate (September 2019 - October 2020)
● Greet customers in a professional manner and direct them to the correct location of items
● Maintain appearance of the stores interior and exterior parts to the company’s standards
● Maintain thorough and up to date knowledge of all products and pricing
● Organize and keep all clothing items neat and folded at all times
● Assist customers in a professional manner at all times providing the best customer service.
Additional Skills
● Computer: Proficient in Microsoft Word, Excel, Access and powerpoint
● Language: Fluent in English, Bangla, Hindi, Urdu, basic Spanish