Tara Rucker

*** ***** *** **********, ** ***** (C) 412-***-**** adnv6x@r.postjobfree.com

Work History

Home Health Aide 04/2020 to 07/2021, (Comforcare Home Care) – Squirrel Hill, Pa. Supports patient by providing housekeeping, laundry services and personal services.

Information Auditor and Processor 03/2016 to 09/2017, (Staffmark: Keystone Collection Group)- 09/2017 to 04/2020 (Keystone Collections Group) – Irwin, PA. Handled confidential tax documents on a daily basis. Verified information and made any necessary corrections. Requested the information needed from tax payers to finalize local tax returns. Data Entry. Sorted and delivered mail to multiple departments within the company and took ownership of the company’s mail filing system to improve its functionality. Resolved refund disputes. Assisted customers via phone with filing their taxes during the end of the tax season. Electronically updated company records for customers daily.

Bank Teller 06/2014 to 02/2016, Huntington Bank – McKeesport, PA. Established relationships with customers. Processed individual and business banking transactions accurately. Educated customers on banking products, financial services and technology. Responsible for the operations of the vault by keeping records of cash transactions and money received. Performed the daily operations of the ATM machine which include balancing, resupplying funds and reconciliation.

Account Manager, CSE Service Plus 02/2013 to 11/2013, Discover Financial – New Castle, DE. Fully engaged card members by responding to inbound customer service calls in reference to credit card transactions, products, services, fees, billing errors, payments, or any other customer related inquiries. Effectively responded to our customers' inquiries, as well as find opportunities to inform our card members of additional services such as fee products, card usage benefits and the Cash Back Bonus Program.

Education

Associate of Science: Accounting, Community College of Allegheny County

Bachelor of Business, Accounting: Strayer University