Leslie Schwanbeck

Customer Service/Sales Coordinator - Addition Manufacturing Technologies

Clarksville, OH 45113

adnv0x@r.postjobfree.com

937-***-****

Work Experience

Service Planner

Konecranes - Middletown, OH

September 2019 to Present

Face to face Customer Service as this position is onsite at the Customer’s facility. Assign daily maintenance and inspections to Service Technicians. Keep records and files organized and current. Draft and submit Time and Material Service Requests. Daily verification and assignment of time sheets to correct job codes. Other duties as assigned.

Customer Service/Sales Coordinator

Addition Manufacturing Technologies - Lebanon, OH

August 2018 to July 2019

• Order Entry and tracking

• Provide customer support

• Receptionist duties

Onsite Manager/Recruiter

Elite Staffing, Inc

December 2017 to August 2018

• Recruit and conduct interviews

• All Human Resources aspects to temporary employees on assignment o (Payroll, attendance, benefits, counseling/coaching, write-ups, etc.)

• Customer Service to client's needs and requests

Education

Certificate of Completion

MITRE Aviation Institute - Wilmington, OH

March 2014

Hts in Management and Confidence

New Horizons Computer Learning Center - Independence, OH 2009

Certification

Cuyahoga Valley Joint Vocational School - Brecksville, OH 1997

High school diploma

North Royalton High School - North Royalton, OH

1995

Skills

• Customer Service (10+ years)

• Customer Experience (10+ years)

• Front Desk (10+ years)

• Call Center (2 years)

• Human Resources (8 years)

• Logistics (5 years)

• Manager (6 years)

• Customer Care (10+ years)

• Excel (10+ years)

• Data Entry (10+ years)

• Bookkeeping (7 years)

• Order Entry (10+ years)

• Interviewing (5 years)

• Accounting

• Microsoft Excel

• Computer Literacy

• Microsoft Word

• Microsoft Outlook

• Administrative Experience

• Management

• Recruiting

• SAP

• Project Management

Assessments

Customer Focus & Orientation — Highly Proficient

July 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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