NICOLE MARTORAL
**** ***** ****** ***** *** ***
Ruskin, FL 33573
Cell 347-***-****
**************@*****.***
EDUCATION:
BERKELEY COLLEGE, White Plains, NY
Bachelor of Business Administration Degree
Major: Accounting
GPA: 3.0
EXPERIENCE:
August 2008 to Lincoln Medical Center, Bronx, NY
June 2021 Certified Hospital Care Investigator
1Significant telephone interactions with insurance company representatives and case managers to obtain eligibility, pre-certification, and authorizations
2Acted as a liaison between provider and patient to explain insurance benefits and self-pay portions
3Verified benefits and obtain documents necessary for authorizations
4Practiced customer service and various computer skills to input data in several computer systems
5Called patients to collect deductibles and use electronic verification tools and Web based resources
6Exhibited competency use of telephones, scanners, printers, copy, and fax machines
7Processed Medicaid Applications in a timely manner
8Worked in a fast-paced Emergency Room
9Interviewed patients and/or family members to ascertain the patients’ source of payments
10Assisted patients in securing appropriate coverage if necessary to ensure the hospital’s reimbursement for patients care
11Sole Person in a Workers Compensation/No-Fault Unit
12Obtained any No-Fault and Workers Comp Insurance information by communicating through patients, lawyers, family members and Police Officers
13Certified Application Counselor
October 2004 to Vanguard Direct, Inc., New York, NY
February 2008 Junior Accountant
1Prepared monthly financials (balance sheets and income statements)
2Organized daily journal entries
3Prepared monthly sales and use tax returns
4Arranged quarterly IFTA, mileage, and rent tax returns
5Prepared monthly reconciliation of AR, AP, and Inventory to the General Ledger
6Organized monthly payroll and tax reconciliations
7Prepared monthly schedules of assets and liabilities
8Arranged monthly reconciliations of bank statements
9Prepared Commissions Payable spreadsheets
10Entered and organized monthly messenger and credited chargebacks for Salespersons
11Updated and corrected all departments daily transactions to the General Ledger
12Analyzed updates for job costing and profit
13Assisted CFO and manager on special projects
14Responsible for Petty Cash Flow and its monthly reconciliation
15Accounts Payable Backup
16Helped Billers with the mail and receiving inventory
17Controlled Credit Card transactions for Salespeople
18Trained new billers in the department
19Overlooked and managed billers and their work.
LANGUAGES: Bilingual/Spanish
SKILLS: MS Word, MS Excel, MS PowerPoint, MS Access, PeachTree, Navision, TopForm, DemandBridge, Quadramed Productions, Webterm, Care Center Services, WMS, Verifone Emevs Machine, HHS Connect, Windows 7, E-paces, Allscripts, Huron, EPIC, PeopleSoft
References Furnished Upon Request