ROMAN DORADO

**** ***** ** ******, ** *****

(***)329- 6480

adnuwy@r.postjobfree.com

PROFILE

A Customer Service Representative with a year and a half experience. I am seeking a career to achieve goals as a team and meet the needs of all customers. I hope to secure a position that meets the expectations of the companies customers, while developing to meet my leaderships expectations and learn in the process.

EXPERIENCE

Stater Bros. - March 19, 2020 - May 24, 2020

Big 5 Sporting Goods - October 13, 2018 - Present

Guarantees excellent customer service. Specializes in meeting the needs of my customers whether it is educating them on specific sports gear of safety related products. Train present and future employees to instill the same drive and motivation, this ensures consistency within my team. I am able to successfully defuse irate customers and am able to solve complex customer issues with little to no assistance from my management.

EDUCATION

California Virtual Academies 2014-2018

Riverside City College-2019- Current

ACCOMPLISHMENTS

High School Diploma

SKILLS

Time management, flexible schedule, hard worker, quick learner and very teachable, leader skills, team motivated, controlled composure, multi-tasking, dependable, and punctual. I work well in complex situations with the skills i’ve aquired and I am eager to be part of your team and continue my growth.

REFERENCES

Julian Jaramillo 951-***-****

Daniel Becerra 760-***-****

Chad Estus 909-***-****

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