DEBORA K. MORRIS

San Tan Valley, AZ Phone: 714-***-****

adnuwi@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

An energetic, adaptable professional with a customer service focus and proven ability to be an effective business partner. A demonstrated ability to identify and resolve issues, and deliver results in a dynamic environment with multiple priorities and deadlines. Demonstrated experience in case management, providing guidance on policies and procedures, collecting and analyzing data, streamlining processes and effectively prioritizing work. Ability to thrive under pressure and react quickly to changing demands.

Results Oriented

Customer focused

Analytical Mindset

Flexible

Adaptable

Problem Solver

Streamline processes

Meticulous

PROFESSIONAL EXPERIENCE

The Boeing Company March 1990 – October 2020

Human Resources Generalist March 1990 – May 1991

Responsibilities

Data entry of all employee information into employee database.

Initiate and manage leave of absence, layoffs and bereavement.

Resolves or refers Human Resources Service Center elevated employee issues.

Administers Human Resources programs, systems and processes.

Provides guidance and implementation assistance of Human Resources policies, practices and strategies.

Conducts preliminary analysis of workforce planning analysis.

Manage projects and work collaboratively on diverse teams.

Staff Analyst / Data Management May 1991 – February 2002 Responsibilities (General Descriptions due to Top Secret Clearance)

Maintained and created confidential files.

Created employee travel, followed by submission of Expense Reports

Organize department meetings and minutes.

Document Control / Stamp Custodian February 2002 – June 2008 Responsibilities

Prepare final project documents for permanent storage.

Process stamp requests and sign stamps back into inventory.

Order and maintain office supplies.

Attend support projects and work collaboratively on diverse teams.

Quality Systems Specialist June 2008 – October 2020

Responsibilities

Prepare documents for commercial delivery of 787 aircraft to customer, ensuring the current FAA requirements are included.

Electronically deliver customer documents to support delivery of their new airplane.

Work on improvement teams to increase the quality of customer experience.

Serve on various process improvement teams.

Received the Quality Award recognition medal, demonstrating the highest level of customer process improvement satisfaction.

Assist in requests for guidance regarding policies and procedures.

Supports organizational initiatives by participating on teams and projects.

EDUCATION

High School Graduation June 1977

Miscellaneous college courses

Professional Development courses

SOFTWARE AND OTHER EXPERIENCE

Microsoft Word, Excel, PowerPoint, Access, Outlook, EITS (Employee Issue Tracking System), ETS (Employee Timekeeping System), Material Requirements Planning (MRP) system

Contact this candidate