Flight Attendant Aviation

MONICA

PANZIERA

FLIGHT ATTENADANT

ITALIAN

GREEN CARD HOLDER (USA)

PERSONAL PROFILE

I am a professional flight attendant with eight-years experience in Premium Cabin of the major Middel East Carriers. I acquired deep confidence about elegance, organisation and a high-end customer’s hospitality service. I have worked with fellow colleagues coming from more than 150 different Countries. Following my passion for Private Aviation, I gained a deep understanding of the Corporate world as a demanding, flexible and competitive metier. In particular, I am conscious that the quality of the service can not go lower than expectations even when time is short, or when in remote areas. I enhance my professionalism to sterling service thanks to an important certification that I have acquired in the field of silver service, wine and cocktails, Business Aviation and luxury jet.

HIGHLIGHTED SKILLS

- Flight experience personalization professional.

- Meticulousness.

- Active team member.

- Live and effective communication.

- Luxury food and items.

- Catering order and menu intelligence.

- Effective tasks prioritization.

- Multicultural working environment lover.

- Wine and cocktails service knowledge.

- Emotional intelligence supporter.

- Expert in Arab clientele’ s uniqueness.

CERTIFICATION in AED, CPR, PJC

CONTACT INFORMATION

Cell: +1-760-***-****

Email: ******.********@*****.***

Address: 406 Crooked Pine Trail, Crestview, FL 32539 Willing to move.

WORK HISTORY

EMIRATES AIRLINE

July 2012 - February 2020

- Customer Hospitality point of reference.

- Team Leader and work organizer.

- Dedicated Butler for VIP clientele.

- Special ability in handling onboard emergencies.

- Promote and sell luxury duty free products.

EXTENDED EXPERIENCE AS BUSINESS CLASS CABIN

CREW

STUDIO LEGALE SALANDIN

September 2011 - June 2012

- Interpreted laws, ruling and regulation for individual or business.

- Developed strategies and arguments in preparation for presentation of cases.

- Reserched, wrote and filed all motions, writs and brief for each case.

JUNIOR LAWYER

PREVIOUS EDUCATION

UNIVERSITÀ DEGLI STUDI DI PADOVA

LAUREA MAGISTRALE IN GIURISPRUDENZA

J. D. IN LAW

JULY 2011

Angela Veronese Liceo Linguistico

High School

LINGUISTIC LYCEUM: ENGLISH, FRENCH, GERMAN

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