Shaheda Shaik
********.*@*********.***
Career Summary:
●Professional Scrum Master with more than 5 years of experience in consulting, managing and delivering projects to clients in Retail, Pharmaceutical, Banking, Insurance and HealthCare Clients
●Established team level cadence and drove team level ceremonies (Sprint Planning meeting, Daily scrum meeting, Sprint retrospective meeting, Sprint review meeting and backlog refinement meeting) in alignment with Program levelcadence.
●Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog.
●Experienced in Project planning and Project management tools like MS-Project, JIRA for status
●planning and reporting
●Excellent Knowledge and deep understanding of Software Development methodologies like Agile using SAFe, Scrum, Test Driven Development (TDD), Iterative Development, and Waterfall
●Guided development team from projectinitiation to delivery of final product.
●Experienced in Agile (Kanban & Scrum) including Sprint Planning, Backlog Management, User stories,Epics, Story Points, Velocity Calculation, Mockup and Testing & Defect Management
●Worked daily with application developers, QA developers, and the SCRUM team to elaborate stories as a member of the implementation team. Team-oriented with an ability to thrive in a highly distributed and dynamic environment with excellent collaboration, strong interpersonal skills, proven project management skills, and excellent time management.
●Experience in managing End to End project implementation through all phases of SDLC.
●Brought in Agile best practices such as time boxing, continuous integration, code/design reviews,
transparency, product visioning, technical debt reduction, self-management, empowerment and role training resulting in realized velocity improvement.
Technical skills:
Documenting Management : SharePoint, JIRA, and MS Office
Requirement Management : Rational Requisitepro, JIRA, HP ALM
Repository Management : Rational Clear quest, Rational Clear case,
Methodologies : Waterfall, Agile, Scrum, Kanban, SAFe
Databases : SQL Server 2005/2008 R2, Oracle 11g, MS Access,
Tools :Rally, Slack, Microsoft Power point, Jira, Version One.
Educational Qualifications:
●Masters in Information Science Technology Dec 2017 – Dec 2019
●Bachelors in Computer ScienceAug 2012 - May 2016
Professional Experience
Client: Huntington Bank, Ohio
Title: Senior Scrum Master
Duration: Nov 2020 – Present
Responsibilities:
●Understanding of Software development lifecycle and delivery methodology, including Agile based frameworks, SAFe.
●Acted responsible for managing the scrum process with the coordination of scrum team in agile methodology.
●Built team disciplines necessary for estimating, forecasting and committing to work and for communicating about plans and estimates.
●Drive and manage transparency through relevant JIRA dashboards and metrics for continuous improvement to communicate project/team health and status
●Ensures that risks and impediments are visible inside and outside the team, helps remove impediments that prevent the team from making progress and meeting its commitments.
●Experience with writing user stories and acceptance criteria in agile framework.
●Hold the Team accountable to the agreements they set and the commitments they make.
●Support Delivery Lead with all aspects of PI Planning including making sure teams are ready for planning, story mapping, identifying cross-team dependencies, facilitating planning activities, creating a program board.
●Provided servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency to the team.
●Collaborated with developers, QA team & product owners to break down business requirements into stories & tasks
Environment: JIRA, Scrum, SAFe, MS Excel, SQL, SharePoint.
Client: State of New Jersey, New Jersey
Title: Scrum Master
Duration: Feb 2020 – Nov 2020
Responsibilities:
●Participated Scrum of Scrum events to identify dependencies across team, removing impediments, collaborating with scrum masters, providing status update to program stakeholders and business owners at weekly basis.
●Pro-actively manage project risks and issues and minimize their impact on the project escalating issues and areas of concern to senior manager.
●Implement Scaled Agile principles SAFe for integration projects with dependencies.
●Facilitated the Backlog Grooming, Release Planning, Sprint Planning, Daily Stand-up, Sprint Review and
●Retrospective meetings.
●Monitors sprint velocity and works with team to determine how they can continue to improve on velocity and recognize additional efficiencies as they mature.
●Finalized deliverables and activities for sprint zero scoping and analysis, Release Plan and construction sprints, both 2 weeks sprints, with product owner and technical resources
●Performed Capacity Planning, T Shirt Sizing on Story Points and Task Level Sprint Planning with team members using Rally.
Environment: Rally, Scrum, Impact analysis, SAFe, JIRA, Planning poker, MS Outlook
Client:USAA Insurance, San Antonio, Texas
Title:TechnicalScrum Master
Duration: Jun 2019 – Jan 2020
Responsibilities:
●Conducted Daily Stand up Scrum Calls with team using Team Status and Iteration Status in Rally.
●Conducted release planning sessions, identified project dependencies, and enforced time boxes.
●Guide / mentor team members for agile adoption and engage them in sprint ceremonies, follow up with discussions with each scrum team member for guidance, updates to Rally, impediments and develop teamsynergy.
●Keep track in Rally of all the alerts and defects raised by the Development, Testing, UAT and Production environments and provide permanent solutions.
●Managed and tracked program schedules, technical issues, and negotiated priorities against project plans to ensure key internal and external deliverables are met.
●Conducted Estimation Training Sessions for the scrum Development team to help them better estimate the efforts required for completing user stories based on techniques like Planning Poker, Bucket System, T-Shirt Sizing etc.
●Documenting system requirements in the form of Use Cases, User Stories, UML diagrams, and other graphical representations (e.g., workflows)
●Interview and Co-ordinate with all the Responsible Technology Managers to understand the risk part of the third party Business connection.
Environment: Scrum, Rally, API, MS Office Suite, UML, GAP analysis.
Client:Ventura Technologies Network Pvt Ltd, Chennai
Title:AssociateScrum Master
Duration:Aug 2016 – Nov 2017
Responsibilities:
●Collaborated with different teams and vendors to remove impediments and resolve dependencies. Helped the business to decide on the Scope of the release.
●Reviewed Team Velocity on a frequent basis and advised Scrum Master at various stages.
●Managed the service tickets, new enhancements and change requests from business.
●Participated in Sprint Planning and Sprint review meetings for Finalizing the Sprint
●Backlogs and verifying the sprint outputs respectively.
●Usage of agile techniques: User Stories, TDD, Continuous Integration, Continuous Testing, Pairing Programming, Automated Testing, Agile Games.
●Participated Scrum of Scrum events to identify dependencies across team, removing impediments, collaborating with scrum masters, providing status update to program stakeholders and business owners at weekly basis
●Actively monitor project risks and scope creep to foresee/identify potential problems and proactively identify solutions to address them in advance.
Environment: Scrum, JIRA, MS Visio, MS PowerPoint, Excel, MS Access, SharePoint, SQL
Client:Siri Web Solutions, Hyderabad, India
Title:Scrum Master Intern
Duration:Apr 2015 – Mar 2016
Responsibilities:
●To understand the current system architecture and to identify the gaps. JIRA is the tool used for bugtracking, issue tracking, application development, and project management.
●Empower the team to make system and process improvements captured in sprint retrospective meetings.
●Manage the lifecycle of code development from ideation to sprints to deployment.
●Communicate the team’s progress to senior management with the aid of Burn down and Burnup Charts to monitor and report sprint progress.
●Successfully used the Agile/Scrum method for gathering requirements and facilitating userstories workshop.
●Optimizes the team to their highest potential and embodies the spirit of Agile and continuous improvement, by motivating the team towards self-organization, by surfacing data and learning that illuminate areas to improve, and by continually learning and applying new tools and techniques to manage and coach the team.
●Practiced Poker Planning to size and estimate the User stories.
Environment: MS Visio, Planning poker, MS Office Suite, Agile/Scrum, JIRA