Computer Operator Vodafone

CURRICULUM VITAE

Pankaj Maurya

MOBILE: +91-971-***-****, 902-***-****

E-Mail: ******.*********@*****.***

SUMMARY

A highly motivated & result driven professional with over 11 years of invaluable and Team Lead experience Back Office, MIS. Having the ability to handle complex assignments effectively & possessing the confidence to work as part of a team or independently. Presently looking for a suitable position with a reputed organization which gives opportunity to Sales achieve to potential. KEY SKILLS

Capability to achieve the targets on time.

Detail attention while keeping the holistic perspective and loyalty towards work.

Excellent verbal and communication skills and an ability to relate wide range of people.

Sharp learning curve and capable of working under pressure. ACADEMIC QUALIFICATION

B.com from Techno Global University, Sikkim, 2009-2012.

Intermediate from S.K IC (UP board), Bareilly, 2009.

High School from S.K IC (UP board), Bareilly, 2007. COMPUTER PROFICIENCY

One Year Diploma.

M.S Office Must Handler

MS-Excel Must Handler

MS-world, MS-Excel, MS-Power Point.

Internet-Email, MS-out Look application etc.

WORKING EXPERIENCE

Roles & Responsibilities:

Organization: SBI Credit Card

Department: Sales & Marketing

Designation: Team Leader

Duration: Dec’20 to Till Date

Location: Bareilly

Lead a Team with 3 RE’S

Roles & Responsibilities:

Organization: Vodafone idea Pvt. Ltd.

Department: CS (Customer Service)

Designation: Field Executive

Duration: Aug 19 to 10th March 2020

Location: Bareilly

Data Analysis from Base file. Allocate data to Team for Calling & Field Visit. Daily Visit with FOS

Weekly Audit in Field with FOS & by Tele calling.

(Last Working Experience)

(Current Working Experience)

Roles & Responsibilities:

Organization: Chetna Enterprises

Department: FI Field Investigation

Designation: Supervisor

Duration: Aug 18 to July’19

Location: Bareilly

Verify Customers Details & Verification of Loan File. Handled the bank’s online loan Application. Handled the Loan Marketing Staff.

Making Monthly Verification Bill for Payout from Banks.

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Roles & Responsibilities:

Organization: Vodafone South Ltd.

Department: Retail

Designation: CRE

Duration: Aug 16 to July 18

Customer Dealing in Vodafone Store Front Line of Customer Care service. Market Visit SME, SOHO Corporate Account.

Government Department Visit & Sales Activity.

Roles & Responsibilities:

Organization: Vodafone South Ltd.

Department: Retail

Designation: MIS Coordinator

Duration: Dec 14 to June 2016

Daily Compile Zone Report DB wise, RM wise, and Store wise Daily Generate Performance Tracker of Bareilly Zone for ZBM.

Corporate sales Handler Commercial, Firm’s, Well Organized Company.

(Vodafone South Ltd.)

(Chetna Enterprises)

(Vodafone South Ltd.)

Roles & Responsibilities:

Organization: Vodafone South Ltd

Department: C&C (Credit and Collection)

Designation: Data Entry

Duration: Feb 2011 to Oct 2014

Handled Sales and Collection of Vodafone South LTD. Bareilly Zone.

Analyzing Sales Report & Performance Tracker

Roles & Responsibilities:

Organization: Chetna Enterprises

Department: Loan Department

Designation: Computer operator

Duration: Apr 2009 to Jan 2011

Location: Bareilly

To Confirm Customers Details & Verification of Loan File. Handled the bank’s online loan Application & Approval.

Handled the Loan Marketing Staff.

INTERPERSONAL SKILLS

Passion to work hard, independently and dedication to complete the given task.

Demonstrated communication skills in job and projects undertaken with giving full attention to details.

Excellent under pressure and when facing deadlines.

Strong work ethics, excellent customer service, highly flexible and positive attitude.

Experience and ability in integrating with a wide range of people.

Productive either independently or within a team.

Great aptitude to grasp new concepts quickly.

(Chetna Enterprises)

(Vodafone South Ltd.)

INTEREST AND HOBBIES

Listening Music

Surfing & Chat on Internet

PERSONAL INFORMATION

Date of Birth 01st August 1990

Gender Male

Father’s Name Mr. Bhupram Maurya

Language Known Hindi & English

Marital Status Married

Religion Hindu

Address 447, Navada Sheikhan old city near maurya mandir Bareilly 243005, Uttar Pradesh I hereby declare that all the information given here are true to the best of my knowledge and belief. Date:

Place:

(Pankaj Maurya)

(DECLARATION)

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