Vivian Lyon

To provide exceptional service to patients in a position that o ers growth

and the opportunity to be a teamplayer

***** ** ****

La Mirada, Ca 90638

714-***-****

adnueu@r.postjobfree.com

EXPERIENCE

Nephrology Medical Group, Anaheim— Medical Front O ce June 27, 2006 - PRESENT

Greeting patients, managing multiple phone lines, submitting data entry, recredentialing, scheduling new patients and follow-up appointments; knowledgeable of IPA, PPO, EPO, Medicare and Medical, authorizations, prior authorizations for medications, calling in medications, assisting patients in making appointments for procedures and referrals to other specialists, and calling insurance companies for prior authorization of procedures

Pulmonary Disease Center of O.C., Anaheim — Medical Receptionist June 1997 - June 2006

Answering phone calls, Greeting patients, recredentialing, organizing authorization for follow-up appointments and other procedures, submitting data entry, scheduling appointments, calling in new medications and refills; and inputting payments, deposit slips, medication authorizations

EDUCATION

Garden Grove High School, Garden Grove, Ca — Diploma SKILLS

Customer service

Interpersonal Communication

Proficient in medical software (i.e., Athenahealth, Practice Fusion)

Willingness to learn

Problem solving

Critical Thinking

Bilingual (English/Spanish)