May ****

GPA *.*

December ****

GPA *.*

Heath Cosper

Ivanhoe, TX; 903-***-****; adnu8t@r.postjobfree.com

https://www.linkedin.com/in/heathcosper/

EDUCATION

The University of Texas at Dallas

B.S.; Information Technology and Systems

Grayson College

A.S.; Business Administration

CERTIFICATIONS

Certificate in MS Word, MS Excel, MS PowerPoint, Thinkcell SKILLS Analysis Tools: SAS (Enterprise Miner), SAP Business Objects, Google Analytics, MS Excel Programming: SQL, COBOL

Operating Systems: Windows, UNIX, Linux, OSX, Android Software: SAP (WebL, Analysis for Excel, OLAP, and ERP), Crystal Reports, MS Visio, MS Project Databases: Oracle, DB2, SQL Server

BUSINESS EXPERIENCE

Unifirst Corporation, Denison TX July 2018-March 2020 Outside Sales Rep

• Managed B2B sales in territories in both Oklahoma and Texas resulting in a 15% revenue increase

• Provided A-1 customer service and trained 3 new associates resulting in 90% customer satisfaction

• Achieved the highest sales for the 3rd quarter and revenue of $20k Rent-A-Center, Denison, TX October 2014-January 2018 Store Manager

• Managed Rent-A-Center store in Wichita Falls, TX increasing sales by 35%

• Managed Rent-A-Center store in Denison, TX increasing sales by 50%

• Managed and marketed 5000 individual items in 2017 Q1-Q4, resulting in $25,000 increase in sales Securus Technologies, Carrollton, TX February 2000-August 2014 Senior Technical Trainer

• Designed company LMS training and instructional system that increased certifications by 100%

• Developed training materials for classroom, webinar & one-on-one instruction for 97% attendance

• Tracked all training programs, updates, & results resulting in 100% compliance ORGANIZATIONS

Phi Theta Kappa, Grayson College August 2020-present ADDITIONAL INFORMATION

Languages: English

Eligibility: Eligible to work in the U.S. with no restrictions

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