Customer Service Community
Resume:
MA. SAMANTHA POSILERO
CAREER OBJECTIVE
Motivated and personable individual seeking employment with Concentrix as Customer Service Representative, where my customer service and persuasive skills will be utilized. Temporary retail sales and customer service experience together with my good communication provide a basis on which to build my sales skills. Teamwork with integrity and strong work ethics, I am fully committed to contributing to the success of your company.
CONTACT
PHONE:
EMAIL:
*************@*****.***
ACTIVITIES AND INTEREST
Community Service
Tree Planting Volunteer
Child care
Music
Travel
Sports
Fitness
WORK EXPERIENCE
Service Counter Crew
Mang Inasal Philippines, Inc.
May 8 - June 30, 2017
Greeted customers who enter the establishment and answer phone calls. Take customer orders, processed their payments using cash registers and Point of Sale computer system. Used various selling techniques to suggest additional purchases and upsell to customers. Responded to customer complaints and questions, resolving issues where possible in a professional courteous manner, and referring customers to managers as needed. Served food to customers when co-workers immediately need assistance. Responsible for keeping my work area clean and always organized.
EDUCATION
UNIVERSITY OF BAGUIO
August 2017- August 2018
Bachelor of Science in Accountancy
1st Level Deans Lister Awardee
SAINT MARY’S UNIVERSITY
June 2012- March 2017
Bachelor of Science in Accountancy
Half-Tuitional Scholar and Deans Lister (2013-2014)
KEY SKILLS AND CHARACTERISTICS
Time Management
Customer Service
Active listener
Adaptability
Empathy
Data entry and experience in sales
Social intelligence, friendly, courteous, and service oriented
Patience
Solid written and verbal communicator
Contact this candidate