Protection Officer Somerville
Resume:
Joseph Cameron
Everett, MA ***49
**************@*****.***
QUALIFICATIONS:
Work well without supervision
Excellent with customer support services/customer focus
Skilled at learning new concepts quickly
Strong oral and written communication skills
Quick-thinker and effective communicator
Able to make decisions after effectively assessing a situation
Strong awareness of complex socio-economic and cultural issues
Knowledgeable with Microsoft Office and asset protection skills
EXPERIENCE:
06/2017-Present Rite Aid Store #393 Somerville, MA
Store Shift Supervisor
Manage the operation of Store #393 in an efficient manner while maximizing sales and profits
Enforce company policies and procedures
Manage and maintain proper accountability for cash handling and company banking
Maintain effective associate scheduling; resolve any and all complaints
Provide leadership and development for associates by communicating career opportunities; provide regular performance feedback
Maintain a clean and safe environment to customers and associates
Maintain merchandise standards
Accountable for physical inventory
Manage and maintain a good working relationship with store vendors
Responsible for price accuracy of store goods
04/2010-06/2017 Rite Aid Store #393 Somerville, MA
Asset Protection Officer
Observe, investigate, and detain individuals that commit criminal acts
Prevent internal and external losses (shoplifting; theft)
Assist in maintaining physical security by auditing alarms, use of CCTV, proper lighting
Conduct electronic surveillance audits and maintain log books
Assist store manager/corporate management with internal investigations or other special investigations
Assist with monitoring shipment procedures to ensure compliance with company policies and procedures
Assist in training store associates on company policies and procedures; shrink management
09/2005-12/2009 Target Store #1229 Everett, MA
Overnight Stocker
Inventory stock items and record data
Document any discrepancies and adjust any errors
Deliver incoming stock to various store departments
Verify, inspect, and label all incoming orders
Stock shelves in a timely manner for customers
Maintain clean and safe environment for customers and other associates
EDUCATION:
05/2008 Northeastern University Diploma Boston, MA
Bachelors of Science – Public Affairs
09/2014 SNH University Diploma Manchester, NH
Master of Science – Justice Studies
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