General Manager

Blaize M. Pandell

Clinton, MA 413-***-**** ***********@******.***

OBJECTIVE To obtain a restaurant management position to broaden my horizons in the restaurant, food, and beverage industry.

ServeSafe and Safety Food Handlers certified

Certified Junior Culinarian by the ACF

Microsoft Office Suite

Certified Dinning Associate and Bartender

Eight years of kitchen experience

Leadership, organization, and planning skills

HIGHLIGHTS OF QUALIFICATION

EDUCATION

McCann Technical High School North Adams, MA

Culinary Arts 09/2013-06/2017

Johnson & Wales University Providence, RI Restaurant, Food, and Beverage Management Major 09/2017- 05/2021

Human Resource Management Minor

PROFESSIONAL EXPERIENCE

Boston Market Marlborough, MA

General Manager 03/2021-Present

Placed multiple food and change orders for a restaurant that does $18,000 in net sales a week to ensure that the business has the proper amount of money and food to operate effectively.

Managed a staff of 18-20 employees and preformed the necessary training for new and existing employees to ensure everyone is aware of their responsibilities and new changed the company has made to menu items and operational practices.

Monitored revenues, losses, and inventory to ensure store goals were consistently met while maintaining a clean and safe workplace.

Monitored customers comments to ensure every customer is satisfied with the service and food they received and fixing any customer complaints to mend the relationship between the customer and the business.

Domino’s Pizza Adams, MA

Assistant Manager 07/2020-03/2021

Worked under the direction of the District and General manager, with motivated and friendly staff to provide great food quickly and efficiently to the people of the town.

Monitored revenues, losses, and inventory to ensure store goals were consistently met while maintaining a clean and safe workplace.

Ran most closing shifts a week ensuring all bank deposits are correct and the store and prepped, cleaned, and ready to be opened the following day for service.

Johnson and Wales University Providence, RI

Resident Assistant 05/2018-03/2020

Understand and implement methods of confronting, documenting, following up with, and/or mediating any incidents that affect the wellbeing of the community

Complete all administrative duties including, but not limited to, maintaining organized Front Desk paperwork, logs and distributing packages, and maintaining Front Desk inventory

Exhibit strong critical thinking skills by effectively managing routine tasks and unexpected concerns

Bistro by the Sea Wakefield, RI

Front of House Intern 05/2019- 08/2019

Oversaw day-to-day restaurant activities, like side work throughout the dining room, reservations for the evening, and stocking the expo station.

Prepare meals for events that have up to 200 people in attendance.

Oversaw deliveries of food into the restaurant.

Every day was a unique experience. I was on a rotational schedule where I would go from serving to bartending to cooking on the line to being the manager overseeing the dining room during service.

Legal Seafood/Legal Sea Bar Warwick, RI

First Line/ Fry Cook 03/2018- 02/2019

Restocked and documented seafood inventory daily to ensure the correct orders are made and provide the food stays fresh and up to date.

Preparing most foods and condiments for the menu items for the restaurant to industry standards.

Operate all the fryers from open to close and manage the raw bar station through all shifts.

Gramercy Bistro North Adams, MA

Prep Chef 05/2015- 08/2017

Cook on the line and prepped salads, desserts, and appetizers.

Fabricated proteins for all dishes on the menu and prepped their corresponding accompaniments.

Displayed discipline by taking inventory, placing and receiving orders, and storing orders safely within the restaurant.

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