Tourism Front Office

JUSTINE ALDRIN C. SAN GABRIEL

#*** *. ********* **. ***-iba,

Teresa, Rizal

[0909] 515-2929

***********************@*****.***

OBJECTIVES

• Ensured in providing superior service and maintain customer satisfaction.

• Skilled in managing and organizing documents and data.

• Advance knowledge in making reports and inventories.

• Skilled in creating and editing posters, videos and other publication materials.

• Adept in managing materials, maximizing resources, and managing workflow.

• Skilled in handling and organizing events.

• Skilled in making and assisting tour itineraries and other travel documents.

• Proven ability to quickly establish rapport and gain the respect of individuals at all professional levels.

• Proficient in Microsoft Word, Power point, Excel; adaptive to new technologies and applications.

• Exceptional communication skills; basic knowledge in Spanish Language. EDUCATION

2018 – 2021 OUR LADY OF FATIMA UNIVERSITY

Antipolo Campus

Bachelor of Science in International Tourism Management major in Travel and Tours Operation, 4th Year College, Dean’s Lister, Captain of Elite Fleet Organization, President of Association of International Tourism Management Students

2016 – 2018 UNIVERSITY OF RIZAL SYSTEM

Morong Rizal

Humanities and Social Science (HUMSS) Senior High School Diploma, Leadership Award, High Honors

2012 - 2016 TERESA NATIONAL HIGH SCHOOL

Teresa Rizal, Junior High School Diploma, With Honors WORK EXPERIENCE

March 2017 – April 2017 Special Program of Employment for Student (SPES) Municipality of Teresa

Teresa Treasury office

• Assist in making pay roll.

• Encode expenses histories.

• Sort and organize documents.

March 2018 – April 2018 Special Program of Employment for Student (SPES) Municipality of Teresa

Teresa Assessors Office

• Assist in pulling out birth certificates and other documents.

• Assist in creating birth and death certificates.

• Assist in making notary stamp.

March 2019– April 2019 Special Program of Employment for Student (SPES) Municipality of Teresa

Teresa Tourism Office

• Assist Tourism Officer in organizing events.

• Conduct ocular visit to all tourism attractions.

• Create posters and video advertisement.

January 2021- May 2021 Project Duo Marketing and Events Pasig City

Selling Attendant/ Brand Ambassador

• Answer customer inquiries.

• Sell Globe Products.

• Create sale inventories.

SEMINARS/ TRAININGS ATTENDED

April 27, 2021 2021 F&B Essentials: Trends that will Help Shades Events Zoom Meeting- Our Lady of Fatima University in Partnership with Hospitality Institute of Australia Philippines Inc March 10- April 10, 2021 Lobster Ink Australia- Tourism Track 1 Training Hospitality Institute of Australia Philippines Inc

• Front Office Proficient

• Leadership Foundation

• Start well in Hospitality

• Essential Public Health: Covid 10 Lodging Industry

• Hospitality Standards

• Information Management Training

October 21-24, 2019 Our Lady of Fatima University - International Off-Campus Activities South Korea

In Partnership with MY TOUR KOREA and Global Access Travel and Tours October 22, 2019 Our Lady of Fatima University - The 6th International CHIM MICE: Asia in the New Decade Revolutionizing Travel and Tourism 4.0 Sejong University

Seoul, South Korea

October 1, 2019 Hospitality Professional Certificate (HPC) The American Hospitality Academy

Our Lady of Fatima Antipolo Campus - Online World Campus March 11-16, 2019 Our Lady of Fatima University - International Travel and Education Program

Malaysia and Singapore

In Partnership with Open University Malaysia and

Ports World Academy Malaysia

March 15, 2019 Our Lady of Fatima University - Educational Plant Tour Yakult Malaysia

Seremban, Negeri Sembilan, Malaysia

January 20, 2019 Business Communication in Hospitality and Tourism (BCHT) The American Hospitality Academy

Our Lady of Fatima Antipolo Campus - Online World Campus October 19, 2018 Our Lady of Fatima University - The 4th CHIM MICE: National Hospitality

& Travel Management Student’s Conference 2018

The Peninsula Manila

Makati, Philippines

October 18, 2018 Our Lady of Fatima University - Restaurant Walk Thru: A Business Operations Seminar

Ocean Seafood Restaurant

SM Mall of Asia, Seaside Blvd., Pasay City, Philippines PERSONAL INFORMATION

Date of Birth : March 9, 2000

Sex : Male

Nationality : Filipino

Civil Status : Single

Height : 5’8”

Weight : 73 Kg

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