Customer Service representative
Resume:
Carey Cronk-Buck
Customer service representative/ laborer
Montezuma, IN 47862
*******************@***********.***
I have a extensive background in customer service, managerial, sales, office work, and hard labor. Authorized to work in the US for any employer
Work Experience
Customer Service Representative/Call Center
Alorica - Terre Haute, IN
November 2017 to March 2018
Customer service and trouble shooting customers at&t cell phone accounts and phones, taking a d recording payments, orders, shipping, receiving, telecommunications, inbound calls.assisted customers with warm and professional attitude. Handled all online responsibilities for the accounts, and emails. Office type setting.
Customer Service Representative
Alorica - Terre Haute, IN
May 2017 to February 2018
Customer service, telecommunications, orders, and many other office duties for At&t. Customer service/ telecommunications, I worked with customers on several levels. Anywhere from taking orders to taking payments on their accounts. Ordering products to helping with any concerns with the current products they owned. Any type of customer service they needed with their account I was able to help.
Alorica - Terre Haute, IN
September 2017 to January 2018
I have worked as a custodian a d as a maintenance tech so I have plenty of experience. laborer
D & G Lawn Service - Rosedale, IN
May 2002 to June 2012
Reason for leaving seasonal work is only available in summer. This summer was short due to the Drought.
I have a long history of office work, customer service, telecommunications, supervisor's positions and computer skills. As well as driving a truck and trailer, operating equipment for the lawn service, and good people skills.
Customer Service Representative
Columbia house - Terre Haute, IN
January 1997 to May 2002
Work dates- 1/1997 to 5/2002
Reason for leaving company closed down.
Education
General diploma in General
Riverton Parke Jr-Sr High School - Montezuma, IN
August 1991 to May 1995
Skills
• Customer Service
• Customer Care
• Call Center
• Customer Support
• CSR
• Bilingual
• Office Experience
• Microsoft Office
• Data Entry
• Computer Literacy
• Supervising Experience
• English
• Fraud prevention training for accounts at alorica (1 year) Certifications and Licenses
Indiana pesticides spraying license
April 2002 to Present
Am able to spray for the purpose of killing off weeded areas. Certified by the state of Indiana. Drivers License
regular operators license
Assessments
Front Desk Agent (Hotel) — Familiar
August 2019
Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: https://share.indeedassessments.com/ share_to_profile/54b00ce73746b9bbf643f895d9ae1dfeeed53dc074545cb7 Receptionist — Proficient
August 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: https://share.indeedassessments.com/share_to_profile/ b1825e859e384ceb2b1316e8f30b9fcfeed53dc074545cb7
Retail Customer Service — Proficient
October 2019
Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: https://share.indeedassessments.com/ share_to_profile/11cf38f05662e019658abc3442a0ba36
Call Center Customer Service — Expert
October 2019
Applying customer service skills in a call center setting. Full results: https://share.indeedassessments.com/ share_to_profile/6f049bced1ffbd0eb0b6858d9377ecc6eed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate