IT Audit Specialist /Consultant

Location:

Posted:

July 19, 2021

JOANNE DICESARE

Maybrook, NY 12543

************@*****.***

SUMMARY OF QUALIFICATIONS

*Process control & application specialist

*Previously Certified Information Systems Auditor (CISA)

*Experienced at quickly identifying risk & providing mitigating controls

*Experienced auditor/consultant with top enterprises such as GE, Frontier, Chase Bank, NY Clearing House

*Adjunct Professor - Mercy College

Outstanding communications skills

Outgoing, relatable and professional which puts people at ease

Exceptional ability to take ownership, persevere & resolve issues

Dedicated to customer needs

Able to multitask & work under pressure

Enthusiastic team player

EDUCATION

2011 Certificate, Health Coaching - Institute for Integrative Nutrition

1994 M.B.A. Information Systems – Pace University

1984 B..B.A. Accounting Info. Systems - Pace University

PROFESSIONAL EXPERIENCE

2/2017- present Customer Service Rep. - Crystal Run Healthcare, Communications

3/2015 – 2/2017 Customer Service Rep. – Time Warner Cable/Spectrum, Middletown, NY

Promoted to Specialist & repeatedly rewarded for providing outstanding customer service

9/2014 – 3/2015 Customer Service Rep-Nexxlinx (TWC retention), Newburgh, NY

6/2013 – 6/2014 Athlete - Nike Factory Outlet, Woodbury Common, Harriman, NY

6/2010 – 1/2015 Health Coach - Joanne DiCesare, Health Coach, Newburgh, NY

Information Systems Audit Manager - Citizens Utilities (now Frontier)

Senior Consultant - KPMG Peat Marwick

Senior IS Auditor - Chase Bank

Supervising Senior IS Auditor - Westvaco Corporation